Is Micro Center a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Micro Center have rated their employer with 3.9 out of 5 stars in 266 Glassdoor reviews. This is a higher than average score with the overall rating of Micro Center employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Micro Center now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Micro Center .

Does Micro Center pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Micro Center with 3.7 out of 5 stars based on 266 anonymously submitted employee reviews. This is 8.5% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Micro Center.

How happy are Customer Service (CSR) professionals working at Micro Center?

69% of Customer Service (CSR) employees at Micro Center would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Customer Service (CSR) professionals have also rated Micro Center with a 3.9 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good pay and hours Good service" ((in 106 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 95 reviews)); "benefits were good and sufficient" ((in 64 reviews)); "Can make good money considering it's retail" ((in 37 reviews)); "Fun work environment" ((in 30 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 181 reviews)); "Managers don't take complaints to heart." ((in 64 reviews)); "Long hours for low commision" ((in 44 reviews)); "Commissions are based on in" ((in 36 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

Skip to content Skip to footer

Notifications

Micro Center

Micro Center Customer Service (CSR) reviews

Item: Micro Center
Rating: 5
Author: Customer Service Representative

3.9

69% would recommend to a friend

(266 total reviews)

Richard M. Mershad

79% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.7

Compensation and benefits

3.5

Career opportunities

3.4

Senior management

Customer Service (CSR) employees have rated Micro Center with 3.9 out of 5 stars, based on 266 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Micro Center is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

266 reviews

3.0

Feb 21, 2011

A typical retail experience, with ridiculous robotic expectations.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great employee discount. Working with and helping individuals who share similar interests.

Cons

The direct marketing. The akward, often chemically-imbalanced customer base.

5.0

Jan 17, 2010

Awesome Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, commissions possible, upper management knows what they are doing, ability to move positions is fairly easy if there is an opening

Cons

Some managers are clueless. They will give a customer anything, even if it breaks company policy. Customer service gets yelled at for things they dont do (but thats normal I suppose), when a bad survey is given you get written up no matter the situation

Viewing 265 - 266 of 266 Reviews

Jobs at Micro Center

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER - Pay Range $19.29-$27/HR (Part-Time)

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center reviews FAQs

Micro Center reviews Micro Center Customer Service (CSR) reviews

Micro Center

Micro Center Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A typical retail experience, with ridiculous robotic expectations.

Awesome Job

Jobs at Micro Center

Micro Center reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Micro Center reviews FAQs

Jobs at Micro Center