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      Miles IT

      Engaged Employer

      Miles IT reviews

      4.3

      88% would recommend to a friend

      (289 total reviews)

      Chris Miles

      90% approve of CEO

      86% positive business outlook

      Ratings by demographic groups

      Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      289 reviews
      3.0
      May 13, 2025

      Low pay

      It help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture and nice management

      Cons

      Low pay and useless benefits

      avatar
      Miles IT Response
      1y
      I want to thank you for your time working at Miles IT. I hope you had positive experiences that you can look back on and feel that you gained valuable skills working with our staff and our customers. I also appreciate that you took the time to provide feedback. We believe in continuous improvement, and I take constructive feedback seriously. I feel it's the only way we have an opportunity to truly improve. We wish you the best of luck in your future endeavors as we do for all of our former employees.
      4.0
      Apr 25, 2025

      Good place to work

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive staff and many opportunities to learn new things.

      Cons

      No bonus structure althrough generous raises are given out annually.

      avatar
      Miles IT Response
      1y
      Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
      3.0
      Feb 20, 2025

      Understaffed, low pay

      It support consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work balance most times.

      Cons

      Pay is very low. You start at $16 an hour as an IT Support Consultant with no increase until your yearly review (which doesn't even increase it much at all). A stepping stone MSP to better opportunities.

      avatar
      Miles IT Response
      1y
      We believe in a strong work/life balance and we aim to set reasonable goals for our employees. As our company is growing and our client base is growing, we are actively hiring to ease the workload. The salary offers almost always are at or above what the candidate entered as the desired salary. The average salary increase per year is more than double the average salary increase nationwide. When people build their careers with us, they continue to have a competitive salary as they advance their skillsets. We want to do everything possible to help our staff feel satisfied in their roles and develop their careers with Miles IT. Please contact feel free to contact us at careers@milesit.com to address any concerns you may have.
      Viewing 73 - 75 of 289 Reviews
      Related searches: Miles IT jobs | Miles IT salaries | Miles IT benefits | Miles IT interviews
      ReviewsMiles IT reviews

      Glassdoor has 301 Miles IT reviews submitted anonymously by Miles IT employees. Read employee reviews and ratings on Glassdoor to decide if Miles IT is right for you.