Is Miles IT a good company to work for?

Miles IT has an overall rating of 4.3 out of 5, based on over 301 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 88% of employees would recommend working at Miles IT to a friend and 86% have a positive outlook for the business. The best reviews about Miles IT have been left by employees working as IT Support Consultant , IT Support Specialist and Support Consultant .

Does Miles IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Miles IT employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Miles IT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miles IT?

88% of Miles IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miles IT 4.2 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Miles IT?

Support Consultant (16) , IT Support Specialist (13) , Software Developer (13) , IT Consultant (11) , IT Support Consultant (10) , IT Support (7) , Project Coordinator (5) , Support Specialist (5) , Senior Software Developer (4) , Software Engineer (4) , Vice President (4) , Business Analyst (3) , QA Engineer (3) , Senior Support Specialist (3) , Account Manager (2)

What are the pros of working at Miles IT according to real employee reviews?

"Coworkers are friendly and always ready to step in and assist when you need help or direction" ((in 13 reviews)); "Why is it such a great team?" ((in 11 reviews)); "I feel like there are always opportunities to be promoted." ((in 10 reviews)); "Great company culture" ((in 10 reviews)); "Great work culture" ((in 9 reviews))

What are the cons of working at Miles IT according to real employee reviews?

"Pay is low compared to the amount of work that needs to be done." ((in 15 reviews)); "In times of financial issues, you’re expendable, but management will remain." ((in 12 reviews)); "Low salary for support roles" ((in 8 reviews)); "There will be no training if you are a beginner." ((in 7 reviews)); "Benefits could be better" ((in 6 reviews))

What are the top reviewed Miles IT locations?

Lumberton , Moorestown , Philadelphia , Lumberton Township , Mount Holly , Jersey City , New York , Los Angeles , San Diego , New Brunswick , Newark , Cherry Hill , Mount Laurel , Williamstown , Chicago , Davisburg , Fort Kent , Ithaca , Washington , San Antonio , Little Rock , Denver , Oregon City , Bedford , Levittown , Williamsport , Miami , Sarasota , Tampa , Atlanta

Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews

5.0

Aug 12, 2022

A Great Place to Work.

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great people all around. Great life vs work balance. I cannot stress how lucky I feel to work here.

Cons

I do not have anything negative to say.

Miles IT Response

3y

Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles and I'm happy to have you on our team!

5.0

Mar 23, 2022

A wonderful place to work

It support consultant

Recommend

CEO approval

Business Outlook

Pros

- Incredibly friendly and inviting work environment - Plenty of additions to the office to help relieve stress - Pays well, plenty of opportunities for overtime - Easy to get help - Excellent ticketing system produced in-house

Cons

- Very fast paced work environment - Upper management constantly adding customers without adding employees to balance the work load - Frequent changes and additions to the methods customers use to reach out for help, making it very confusing to keep track of what is happening - Very high focus on metrics and metrics alone

3.0

Mar 11, 2022

Good starter job

Specialist

Recommend

CEO approval

Business Outlook

Pros

Owner tries to make it a great place to work. Good starter job to learn

Cons

Special treatment given to certain people. Not everyone has opportunities to move within company

Viewing 82 - 84 of 289 Reviews

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