Is Miles IT a good company to work for?

Miles IT has an overall rating of 4.3 out of 5, based on over 301 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 88% of employees would recommend working at Miles IT to a friend and 86% have a positive outlook for the business. The best reviews about Miles IT have been left by employees working as IT Support Consultant , IT Support Specialist and Support Consultant .

Does Miles IT pay their employees well?

According to anonymously submitted Glassdoor reviews, Miles IT employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Miles IT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Miles IT?

88% of Miles IT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Miles IT 4.2 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Miles IT?

Support Consultant (16) , IT Support Specialist (13) , Software Developer (13) , IT Consultant (11) , IT Support Consultant (10) , IT Support (7) , Project Coordinator (5) , Support Specialist (5) , Senior Software Developer (4) , Software Engineer (4) , Vice President (4) , Business Analyst (3) , QA Engineer (3) , Senior Support Specialist (3) , Account Manager (2)

What are the pros of working at Miles IT according to real employee reviews?

"Coworkers are friendly and always ready to step in and assist when you need help or direction" ((in 11 reviews)); "Everyone is extremely knowledgeable and willing to help." ((in 11 reviews)); "Great company culture" ((in 10 reviews)); "I feel like there are always opportunities to be promoted." ((in 10 reviews)); "Great work culture" ((in 9 reviews))

What are the cons of working at Miles IT according to real employee reviews?

"Pay is low compared to the amount of work that needs to be done." ((in 15 reviews)); "In times of financial issues, you’re expendable, but management will remain." ((in 11 reviews)); "There will be no training if you are a beginner." ((in 7 reviews)); "Low salary for support roles" ((in 7 reviews)); "Benefits could be better" ((in 7 reviews))

What are the top reviewed Miles IT locations?

Lumberton , Moorestown , Philadelphia , Lumberton Township , Mount Holly , Jersey City , New York , Los Angeles , San Diego , New Brunswick , Newark , Cherry Hill , Mount Laurel , Williamstown , Chicago , Davisburg , Fort Kent , Ithaca , Washington , San Antonio , Little Rock , Denver , Oregon City , Bedford , Levittown , Williamsport , Miami , Sarasota , Tampa , Atlanta

Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews

4.0

Jun 13, 2026

Amazing culture but pay needs improvement

It support specialist

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, Everyone cares about You as a person. You get access to a great variety of IT infrastructure. Everyone is here to help.

Cons

Pay could definitely be better, especially for mid-high level techs. Workload can be heavy at times and the amount of variety and work that we actually complete compared to other companies fails in comparison to pay. Be prepared to get your own benefits unless you live in the Jersey area.

Miles IT Response

1w

Thank you for taking the time to write this review. I am happy to have you on board!

2.0

Jun 9, 2026

An IT sweatshop but good experience down the road. Leave when something better shows up

Support consultant

Recommend

CEO approval

Business Outlook

Pros

You gain experience due to exposure to diverse environments. Plenty of opportunities to advance in a diverse company. Chances to earn certifications.

Cons

They work you to the bone. Good talent leaves the company simply because the level of stress associated with the job does not match compensation. At the end of the day you rarely have enough energy to seriously take on education or work on your certs.

Miles IT Response

3w

Thank you for taking the time to write this review. We, as a company, are committed to creating a comfortable, transparent, and collaborative environment for all employees, so I am disappointed to hear some of your feedback. Glassdoor reviews are anonymous, but if you would like to talk more about this, please reach out so we can discuss further.

4.0

May 23, 2026

Flexible hours but long drives with no mileage pay

It support specialist

Recommend

CEO approval

Business Outlook

Pros

Easy to work with when it comes to hours and taking on jobs.

Cons

Lack of work with a multi-hour drive to a job with no pay for mileage.

Miles IT Response

3w

Thank you for taking the time to write this review. I am happy to have you on board!

Viewing 106 - 108 of 289 Reviews

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Jobs at Miles IT

Part Time Onsite IT Support

Part Time Onsite IT Support

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Part Time Onsite IT Support

Miles IT

Miles IT reviews

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Amazing culture but pay needs improvement

An IT sweatshop but good experience down the road. Leave when something better shows up

Flexible hours but long drives with no mileage pay

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