Miles IT reviews

4.3

88% would recommend to a friend

(289 total reviews)

Chris Miles

90% approve of CEO

86% positive business outlook

Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews
5.0
Jan 6, 2026

A Rare Balance of Growth, Trust, and Kindness

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve been a full-time team member at Miles IT for a little while now, and witnessing our growth has been an incredible journey. What strikes me most is that as we’ve grown, we haven’t lost our soul. The leadership truly puts the team member first. The culture is built on kindness and mutual respect, yet we remain fiercely committed to delivering meaningful results for our clients. The perks are genuinely life-changing: - True Remote Flexibility: Not just "work from home," but a culture of trust where you are empowered to manage your own time. - Trust from Management: Micromanagement doesn't exist here; results and ownership do. - Fun Environment: We are encouraged to enjoy the work we do and the people we do it with.

Cons

We have a culture of excellence, which means there is a constant drive to improve and deliver our best. If you aren’t looking to grow or be challenged to meet high standards, you might find the pace demanding. However, for those who want a career and not just a job, it’s incredibly rewarding.

avatar
Miles IT Response
5mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
4.0
Dec 17, 2025

Work life balance, Career Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Belief Systems Work life balance Career Opportunities Great place for someone who wants to establish a career in IT

Cons

Expertise are built with in team which leads to narrow view on things. Below average benifit package (compensation, insurance, holidays, and time off)

avatar
Miles IT Response
6mo
Thank you for taking the time to write this review. I am glad that you are enjoying your time at Miles!
5.0
Dec 15, 2025

Focus on Career Development

Recommend
CEO approval
Business Outlook

Pros

-Strong & positive company culture -there is a strong focus on career development -there is plenty of opportunity to learn in the work being done on a day to day basis as well as through Miles University and certification programs -Employees are recognized through customer Raving Fan Merits and through Star Teammate Awards on a daily basis

Cons

-We are in IT services. Some customers can be challenging. -The pace can be fast, which some people are more inclined to like than others.

Viewing 22 - 24 of 289 Reviews

Glassdoor has 301 Miles IT reviews submitted anonymously by Miles IT employees. Read employee reviews and ratings on Glassdoor to decide if Miles IT is right for you.