Is Mimecast a good company to work for?

Mimecast has an overall rating of 3.4 out of 5, based on over 818 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 59% of employees would recommend working at Mimecast to a friend and 40% have a positive outlook for the business. The best reviews about Mimecast have been left by employees working as Account Manager , Business Development Representative (BDR) and Account Executive .

Does Mimecast pay their employees well?

According to anonymously submitted Glassdoor reviews, Mimecast employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mimecast. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Mimecast?

59% of Mimecast employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mimecast 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Mimecast?

Business Development Representative (BDR) (28) , Sales (28) , Senior Software Engineer (26) , Account Manager (24) , Account Executive (22) , Customer Success Manager (14) , Customer Support Engineer (14) , Sales Engineer (13) , Software Engineer (13) , BDR (12) , Director (10) , Customer Success Manager (CSM) (8) , Manager (8) , Senior Engineer (7) , Technical Support Engineer (7)

What are the pros of working at Mimecast according to real employee reviews?

"Benefits are good" ((in 32 reviews)); "3) Good work life balance(mostly)" ((in 31 reviews)); "Great Team: Both points above ensure that the team is made of exceptional people that truly have the interest of the company at heart." ((in 30 reviews)); "Great company culture they really care and look after you!" ((in 26 reviews)); "Good salary and other conditions" ((in 20 reviews))

What are the cons of working at Mimecast according to real employee reviews?

"The management is poor." ((in 41 reviews)); "Leadership has no idea how to scale or compete." ((in 22 reviews)); "BDR Managers have high school mentality and will do everything in their power to make your life a living hell" ((in 22 reviews)); "No career progression" ((in 13 reviews)); "Chaotic yearly layoffs" ((in 9 reviews))

What are employees saying about Mimecast layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mimecast layoffs and their outlook for job security at Mimecast in 2026.

What are the top reviewed Mimecast locations?

Lexington , Boston , Watertown , Waltham , Dallas , Chicago , Charlotte , New York , Minneapolis , Atlanta , Los Angeles , San Francisco , Portland , Tampa , Burlington , Framingham , Greenville , Johannesburg

Mimecast reviews

3.4

59% would recommend to a friend

(773 total reviews)

Marc van Zadelhoff

56% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.1

Career opportunities

2.8

Senior management

Mimecast has an employee rating of 3.4 out of 5 stars, based on 773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mimecast employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

773 reviews

2.0

Feb 5, 2020

Please take notice of these reviews

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Incredible new office space, a real investment in the workforce and resources - Fruit, breakfast materials provided daily - Frequent socials - Business is growing and has a strong presence in the market with some huge potential

Cons

- As we've scaled, certain departments seem to have turned into a toxic negative culture - Corporate feel - MC is growing but that doesn't mean we have to lose what made us successful to begin with - Too much to do, too little time. There's fast paced and then there's Mimecast!! - Individuals in HR are disingenuous, supremist in their nature and borderline rude appearing busy when in reality they are never present. One advocated mental health a while back (albeit as a one off never to be spoken of again...tick box exercise?) which is very ironic given their own lack of empathy towards people. Very surprised they are still there. - More and more US centric, decisions aren't communicated until they are implemented, with no margin for consultation or compromise regionally whether things work or not

2.0

Feb 3, 2020

Going downhill

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice amenities, free lunch 4 days a week

Cons

The company’s gone downhill over the past year or two. Management is young and have no idea what they’re doing. There’s no guidance whatsoever and they expect you to create your own career path with no promise of helping you get there. On top of that, there’s no career structure (unless you’re in the BDR or sales teams). HR has been talking about creating a ladder for almost a year and we have yet to see anything in the works. Promotions happen by chance and not by performance, which only makes sense when there’s no way to even measure how well employees are doing. To make things worse, compensation is way below the market rate in the greater Boston area. And above all, you’re either the person who does the work or the person who gets to present it. So don’t be fooled by the nice amenities, the grass is indeed greener on the other side.

Mimecast Response

6y

Thank you for providing this feedback and taking the time to write this review. We examine every review posted to this site and use the feedback to improve our culture, policies and procedures. We have been experiencing significant growth this year more than any previous year and with this growth trajectory comes challenges. We are transparent that there is much more work to be done on improving our best practices. We will continue to monitor feedback closely and respond to changes to constantly improve our culture. Again, thank you for taking the time to write this review and provide feedback, we truly appreciate it.

5.0

Feb 3, 2020

Nice place to work

Communications tech

Recommend

CEO approval

Business Outlook

Pros

- Good work environment - Good benefits

Cons

- Management is inexperienced, but getting better

Mimecast Response

6y

Thanks for taking the time to write a review. We are always looking for new ways to innovate and be better. We appreciate your feedback!

Viewing 601 - 603 of 773 Reviews

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Jobs at Mimecast

Business Development Representative

Customer Marketing Manager

Customer Success Manager

Revenue Operations Manager

Account Executive, SMB

Mimecast

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Please take notice of these reviews

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