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Mindbody reviews

3.6

64% would recommend to a friend

(1,296 total reviews)
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Fritz Lanman

54% approve of CEO

53% positive business outlook

Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Prior to involvement with ClassPass (Acquired by MB in Oct 2021) -Some of the best people I've ever worked with. Talented, collaborative, pleasant to work with. -Leadership cared about employees. they still had to make business decisions but did their best to treat us fairly. -Great work, lots of room to suggest changes and bring them to life. Post CP Acquisition: -New CEO is charismatic. (tall and white, too...but I think those go into the cons.) -Probably decent career opportunities if you like the culture. Lots of people are leaving and it is opening up positions

Cons

Prior to ClassPass Acquisition: -Depending on your level in the company, Work life balance was not there. Lack of deep, cohesive, strategic planning to make sure initiatives could be accomplished without burning out the workforce. -Plans were constantly changing that created a lot of extra work on top of already big workloads. Post ClassPass Acquisition - -This was a really destructive merger with the ClassPass CEO wagging the dog, so to speak. He, and the CFO, brought a lack of disciplined financial focus on decisions being made. -New CEO is very nepotistic: he makes decisions based on relationships not business outcomes. He is shortsighted and thinks his experience leading a company 1/4 the size of Mindbody prepared him to lead Mindbody. It did not. -Overall, the Classpass culture did not mesh with the Mindbody culture and Mindbody lost out. So many of the CP team were bullish and rude, making me dread working with them. -Some intentional lack of compliance (!), and LOTS of unintentional lack of compliance due to ignorance from CP team and leadership that is now in charge.

1.0
Apr 30, 2020

Actions are louder than words

Recommend
CEO approval
Business Outlook

Pros

The newer hires (within past year or so) are really trying to improve the company but it has so much dead weight on the executive team.

Cons

Mindbody talks such a big game about living in their values but when push comes to shove they don't walk the walk. Mindbody is repeatedly failing and pivoting, often falling behind new more agile players. The software is old and janky and the organization completely lacks process which is why they constantly struggle to scale. They have immature data practices and love to cut corners -- or use data that makes them feel good. No one knows about the consumer brand and it's not competitive compared to other dtc platforms. Executive team consists of dinosaurs.

1.0
Nov 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Casual dress code, they bring alcohol to work for "happy hour" Fridays.

Cons

No real leads, very loud and un professional. The managers are young and incompetent, they ignore you when you have questions about things they don't know instead of helping you find the answer, they dodge you or act like they did not hear you. The managers are very hot headed and inexperienced. Working here makes me want to die, the management is extremely selfish and they are just about themselves. No real money can be made here, it is a "high school" job. Defiantly going to find another job somewhere else before this is the end of me.

Viewing 34 - 36 of 1,296 Reviews

Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.