employer cover photo
employer logo

Mindbody reviews

3.6

64% would recommend to a friend

(1,296 total reviews)
avatar

Fritz Lanman

54% approve of CEO

53% positive business outlook

Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jun 29, 2023

Amazing place to work...back in the day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place was absolutely amazing until about 2020. I loved the culture, the teams, the collaboration, and the general sense that everyone showed up to work excited and believing in the mission. Mindbody was magical back in the day.

Cons

Covid kicked off some (totally necessary) layoffs which was a hit to morale. Then Vista Equity brought them private again which was scary but seemed like the best choice at the time. Then ClassPass was acquired and basically cannibalized the organization from the inside out. In 2022, long-term incentives vaporized, culture shifted, they started hemorrhaging talent either by direct layoffs or people deciding the writing was on the wall and opting out. I'm not there any more but reports back from the people who stayed are grim. Truly loved this company once but glad to have found a new place in 2022.

2.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

GREAT product. I have been a huge ClassPass/Mindbody fan for several years now. Unlimited PTO & remote-first culture. Growing DEI program.

Cons

I have worked at Mindbody for ONLY a few months, and unfortunately, my experience was far from satisfactory. I have been at a few other tech companies and this was the most bizarre experience I have had. The company has several glaring issues that made it a difficult place to work. The company is financially unstable but that is the norm in tech right now. One of the major drawbacks of leadership/management is the lack of support and COMMUNICATION. I struggled to receive clear direction and feedback on my work. There was a lack of communication, which often led to confusion and frustration. You have to play a game of telephone to get anything done. Furthermore, the culture at MB was highly stressful and toxic. Unrealistic deadlines, manipulation, and constant gossip to deliver results created an atmosphere of constant anxiety. Employees were pitted against each other rather than encouraged to work together towards common goals. The Mindbody "versus" ClassPass legacy attitude was palpable. Managers were constantly putting down their colleagues behind their back. I noticed this my first week. The wellness perks are all to keep employees sane at this point. Another significant concern was the inequitable compensation. The salary offered by MB was below industry standards, and tenured employees were making significantly less than this and this is well known internally. I had a manager and director with barely any prior tech experience which was odd...turns out this is a pattern. Overall, my experience at MB was disappointing. The lack of support, inequitable compensation, and unsupportive work culture made it a challenging place to thrive professionally. From my short time there, tenured employees are mentally drained. If you got laid off, this can be a short-term landing pad while you continue your search.

2.0
Oct 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance. Interesting work but sometimes legacy work could be a huge pain.

Cons

Not going to lie, was victim to a huge layoff. Executive leadership was all over the place. The work wasn't steady as plans often change without warning. I would't recommend a long tenure here for anyone.

Viewing 79 - 81 of 1,296 Reviews

Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.