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      Mindbody

      Acquired by Playlist

      Engaged Employer

      Mindbody reviews

      3.6

      64% would recommend to a friend

      (1,296 total reviews)
      avatar

      Fritz Lanman

      54% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      1.0
      Feb 19, 2025

      Toxic company culture and leadership

      People & culture
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and good time off (if you can find time to actually break away and use the benefits)

      Cons

      Leadership is awful, especially in People & Culture (HR). Quick to fire people and make rash decisions. Turnover is excessive. Micromanagement is everywhere. Toxic environment, always pending layoffs, no work life balance, leaders in positions they are not qualified for, and leadership does not care about the average employee. Expected to work long hours with no recognition. Serious burnout is occurring daily throughout the company. Worst organization I've ever been a part of.

      1.0
      Dec 8, 2023

      Great place to work... at first

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Majority of the people in the office were amazing people.

      Cons

      Management as a whole from Team Leads up. Micromanaging, Forcing unattainable goals, Generally inept leadership, Favoritism and nepotism are blatant and rampant

      2.0
      Nov 22, 2023

      corporate fascism

      Lead customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inexpensive Benefits, flexible pto and sick. Software works if you don’t have some weird business model, or radically change how you pay your staff.

      Cons

      It was a great opportunity until they were acquired by Vista Equity. Those morons had 3 full years to right the ship. Instead they “invested” in pointless additions, making an already complicated software base even more unnecessarily complicated. They “care” about the mental health of their CS in the way that they will ignore the fact there is a problem with CS. The subscribers were horrible. Most of them had no business running a business, and blamed you, the person trying to help, because of their own incompetence and complete lack of understanding basic computer skills. Did new management handle that? No, they just wanted more features because sales. For such a promising potential company, they ended up be a joke, and still the “leader” of SaaS in health and wellness. AVOID, unless you can drink the Kool Aid.

      Viewing 76 - 78 of 1,296 Reviews
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      ReviewsMindbody reviews

      Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.