Pros
The majority of people are genuinely nice, hardworking, and intelligent. You will find friendship and business mentors across teams. Less red tape compared to other organizations of similar size. Mindbody has taken great steps to accelerate their product innovation and acknowledges that they need to actively improve customer’s product experience in order to remain a valid player amongst competitor products. The company story, vision/mission, and core values are shared on an ongoing basis.
Cons
The cult vibe still exists. You don’t realize it until you move on to another company and look back at all the weird interactions or behaviors demonstrated by many. If you make it known that you don’t agree with a team consensus then you will be treated like an outcast for having a unique or different opinion on a subject. Marketing, social media content, and the brand persona doesn’t always match the actual product and customer experience. Pricing isn’t on par with product. Customers will spend countless hours and workarounds just to get the product to do the bare minimum. Senior leadership still feels like bro culture. Execs and senior managers often give off a politician vibe. One month they will preach one direction, but the following month it is on to the next without any regard to what isn’t working well or why the direction has changed. Marketing has too many project management processes in place. The tool used to manage marketing projects and marketing tasks was designed to be self managed and has automations that can keep everyone on task. Countless meetings about project management and agile processes within marketing are a joke and waste of time. Management gives off the vibe that they are scared to make decisions without many levels of buy in. It wasn’t always this way, but the massive Covid layoff followed by mass exodus of strong leaders has left the company with managers that lack confidence and true business experience. Core values are not always followed by managers and that is often excused as long as it is aligned with Vista’s revenue expectations. Many positions and future jobs will continue to be moved to Pune and other international locations in order to maximize revenue and reduce company spend so don’t put a PR spin on this as being a DEI initiative or effort to attract top international talent. Be as transparent as possible about the future of certain teams and roles so people don’t waste their time carving a career path that will ultimately get derailed.
