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Mindbody reviews

3.6

64% would recommend to a friend

(1,296 total reviews)
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Fritz Lanman

54% approve of CEO

53% positive business outlook

Mindbody has an employee rating of 3.6 out of 5 stars, based on 1,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mindbody employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 11, 2014

LOVE THIS PLACE!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, culture and opportunity this company provides its employees

Cons

Parking :) That is the only con that comes to mind

5.0
Mar 5, 2014

Best place to start your career!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for personal advancement, fun coworkers and environment, flexible compensation

Cons

Still has some aspects of a small company, still trying to get to the level of a big software development company

4.0
Mar 4, 2014

A great company with a great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company really cares about its employees and helps them keep a good life/work balance.

Cons

I feel like the customer service department is the ugly step child of the company. This was very clear during the holiday parties. (In previous companies I worked for there was one large holiday party for everyone. Here there were department parties. Because CS is the largest department, our party was not nearly as special as what other departments got.) It seems that other departments get a lot of the perks and fun activities that others do not. Raise expectations were not realistic.

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Mindbody Response
12y
Thank you so much for your response. With rapid growth, it’s important for us to stay connected as an organization and parties are a great way to do that. In the past MINDBODY had large companywide holidays, but it was often difficult to get everyone’s schedules to align. We still want to party so we started focusing more on the now quarterly “back porch parties” and department parties. It is up to each department head to carry out parties for their team. In Customer Service for example, we have a party once per month catered by a local company. We also celebrate the first week of October, which is recognized as National Customer Service Week, with raffles, activities, prizes, catered lunch, and more. We do this in addition to a December holiday party. Our challenge in recent years has been figuring out how to expand this to other offices and have to rely heavily on the supervisors there to do a lot of the legwork. We’d love to hear more ideas about how we can stay connected and have more fun together! Career wise, Customer Service has a lot to offer and provides opportunities for professional development as is proven in the 120+ promotions throughout the organization over the last 7 years. We do our best to pay appropriate wages for each position, and provide regular increases based on merit. I encourage you to discuss your wage concerns with a supervisor – surprisingly, I’ve only had one person negotiate salary, and I encourage you to have an open, objective, and honest conversation about performance and pay. I know it’s a hard conversation to have, but it’s worth doing especially if you feel there are efforts and demonstrated performance that are going unrecognized.
Viewing 1234 - 1236 of 1,296 Reviews

Glassdoor has 1,352 Mindbody reviews submitted anonymously by Mindbody employees. Read employee reviews and ratings on Glassdoor to decide if Mindbody is right for you.