DONT BELIEVE ANY POSITIVE REVIEWS those are FALSE reviews from upper management at the company. They are a bunch of users at this company. They claim shifts are based on performance but what they dont tell you is they automatically give you the worst or late shifts if you are a remote worker. I advise to save your money, use their sales commissions then STOP making money for them right before you quit. They have NO employee benefits. PTO is actually called VPTO and is UNPAID. There is NO paid maternity leave. They give you 6 weeks unpaid and they barely have any 401k or medical benefits. ALSO they dont take out federal taxes from your paycheck only social security and they will LIE and say YOU didnt opt to have federal taxes taken out of paychecks. This is a LIE literally every single employee was duped and so many peoples taxes were affected. Dont overwork or show your capabilities because once you do they automatically overwork you and want to give you overtime which is on the weekends or work at night regardless of your physical or medical conditions. The management will pretend to be nice but understand they only are after one thing your SALES QUOTA. They have to report it to the marketing director but they claim you are a “customer experience representative” Customer representatives shouldn’t be forced and pressured to make sales. Also dont believe their lies about career advancement. They wont advance you. And if you are making sales for them they will keep you on the phones with a terrible schedule so you can continue making sales. This is the WORST company I’ve ever worked for but thankfully i had a plan this was ONLY a college Job. Once i realized they were using me I saved up my money and reduced my work performance immediately after I graduated. They will replace you immediately do NOT be fooled they replaced so many people that quit already. Their employee retention is LOW. You can also take a look at their various storage facilities majority of them have 2 star ratings because of poor quality, management and employee treatment.