Miniluxe reviews

3.7

63% would recommend to a friend

(211 total reviews)
avatar

Zoe Krislock

66% approve of CEO

69% positive business outlook

Miniluxe has an employee rating of 3.7 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miniluxe employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

211 reviews
5.0
May 24, 2018

Studio Director

Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule Competitive Salary & Quarterly Bonuses Medical Benefits with Blue Cross Blue Shield! Fashion Forward Attire acceptable Tuesday-Saturday Work Schedule A ton of support from District and Regional Managers Family like culture with pot lucks and birthday celebrations every month!

Cons

Like any other GM position when emergencies arise, you need to be available to communicate with your team via phone.

1.0
Mar 9, 2018
Recommend
CEO approval
Business Outlook

Pros

40% off retail. Free services but only if you go in before or after your shift. If you don’t have time to get your services done on the days you’re working then you get 40% off instead.

Cons

-No breaks! -If you have to pay for parking they will not reimburse you. And if it’s meter parking, you don’t always get a chance to refill it if the store is busy. It’s not worth the parking tickets. -If you’re hired for the front desk, you’re expected to act like a manger without the pay or title of manager. If there’s a difficult client who is unsatisfied with their service, the client services associate is the one getting yelled at for it. The highest pay they’ll start you with is $12/hr (only $1 above minimum wage in Massachusetts). -The title used to be “Client Services Manager” until the workers started complaining that they were considered managers but not getting paid as such. That’s when the company changed the title to “Client Services Associate” so they could expect the same work but continue to pay low.

2.0
Apr 27, 2017

OK.

Recommend
CEO approval
Business Outlook

Pros

Pros is steady flow of customers. guaranteed wages.

Cons

Constantly changing company policies. Management is always terrible about responding to emails, time of requests, and simple questions. Reviews are suppose to be done twice a year, March and October but they always are way later than that. Corporate staff is very friendly, however, their are way to many cooks in the kitchen. People have a 6 months life span @ the company including store managers.

Viewing 34 - 36 of 211 Reviews

Glassdoor has 212 Miniluxe reviews submitted anonymously by Miniluxe employees. Read employee reviews and ratings on Glassdoor to decide if Miniluxe is right for you.