Miniluxe reviews

3.7

63% would recommend to a friend

(211 total reviews)
avatar

Zoe Krislock

66% approve of CEO

69% positive business outlook

Miniluxe has an employee rating of 3.7 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miniluxe employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

211 reviews
1.0
Nov 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job to do Schedule flexibility (if staffing is available) Nails And Waxing Discount Discount on Products Room for Internal Growth

Cons

Management does not look at their employees as individuals. They pretend to have a company culture that is friendly when hiring but in reality there are so many problems with diversity. Only cares about making their goal so they can get their bonus Front desk is put in a position where they are the middle man between management and nail techs. In return people who are managers hide behind front desk and make them out to be the bad guy but then at the same time pretend that front desk must enforce corporate policies. Management works employees like they are not human doesn’t care if nail techs are sick. They will still make them come in even if they were to be close to vomiting on customer while giving pedicure. Management doesn’t care about desk people because they are just overhead and don’t contribute to their $$ At the end of the day all nail technicians trump anything and everything front desk does due to management/ owner using nail techs as a way to put money in his pocket so he can talk about his self indulgences such as private jets and books he has written.

1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

- Free Services (nails and waxing) - Exposure to great clientele - Improving personal skills

Cons

- Class warfare between the designers and the front desk staff. All of the designers speak in native language and gang up against other employees - Poor communication from senior management - Poor pay for the amount of responsibility that you have - Super understaffed so impossible to get a shift covered if something comes up. - Sub-par and out of date technology.

1.0
Sep 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The interview process was intense and thorough. This made me excited to be part of the company. However, I was completely disappointed. The entire process of sanitizing/cleaning implements is incredible. Every nail/wax salon should be doing this thorough.

Cons

The company was unorganized, policy and procedures were influx and the pay did not match the General Manager position and work load. Employees were rude, disrespectful and didn't care if they left aggressive product on clients.

Viewing 25 - 27 of 211 Reviews

Glassdoor has 212 Miniluxe reviews submitted anonymously by Miniluxe employees. Read employee reviews and ratings on Glassdoor to decide if Miniluxe is right for you.