Miracle-Ear reviews

Dishonestly of the franchise owner. 0/5 stars; would not recommend. As a former employee of this establishment, I was horrified to find the owner up-coding. They would bill insurance companies for a higher level of hearing aid than they delivered to the patient. When I discovered this practice, I began asking questions, thinking it was just a mistake on the owner's part. I was told to "not worry about it." Every single person working there was aware of the insurance fraud being committed and chose to look the other way. Their business practices didn't align with my personal beliefs and values. There is something particularly egregious about taking advantage of elderly people and those on fixed incomes. If you're in need of hearing aids, I recommend going to Costco. They are basically the same models for a significantly lower cost.

There is very little support from corporate for employees in local offices, along with a very passive aggressive attitude towards certain employees. Low hourly pay for FOAs, with the potential of a one dollar raise annually. The company has the feel of a MLM scheme, with questionable morals and ethics. The FOA's bonuses depend solely on the HCP's monthly sales. Those working in slower stores or with less motivated HPCs, will rarely see a bonus. Any down time was expected to be used cold calling any and all missed sales from the past.