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Mirakl

Engaged Employer

Mirakl reviews

4.1

83% would recommend to a friend

(207 total reviews)
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Philippe Corrot

89% approve of CEO

80% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.2

Culture & values

4.2

Diversity & inclusion

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

Mirakl has an employee rating of 4.1 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mirakl employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

207 reviews
3.0
Sep 3, 2024

Smart People, Ambitious Culture, Strong Core Product, Sales Problematic

Sales
Recommend
CEO approval
Business Outlook

Pros

People and culture: employees are extremely competent and helpful. Managers, especially French ones, sometimes might come across as arrogant and close-minded but they have a different optics on the company - you might have one complaining prospect or a client, they see hundreds of successful clients making billions of euros per year using their platform. The core product, the marketplace platform is bulletproof and years ahead of competition. If you work at one of the core departments, such as product, customer success or engineering you will have a stable position with career development opportunities at a growing global IT company. It will be a bit different if you’re in sales and marketing.

Cons

Working in sales is tougher than elsewhere, only few AEs and AMs ever achieve their annual quota and achieving it 2 years in a row is almost impossible, you’d have to be based in Paris, close to French market and HQ to have a fair chance of doing that. As a consequence, if you accept a 50/50 split and if you work hard you will land at 75% of OTE, in exceptional years 50% (and fired next year unless you sell something big) or 100% (and get an award at an annual sales kickoff). Don’t bother asking current sales hiring managers about quota attainment because nobody would accept the job if they presented the numbers. Most probably they would tell you a story about that one rock star who made 200% last year or something else in that spirit. :) B2B segment is yet a different difficulty level that brought down many good salespeople at Mirakl.

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Mirakl Response
1y
Thank you for taking the time to share your feedback. We truly appreciate your recognition of our people, culture, and product. At Mirakl, we’re dedicated to fostering an inclusive environment where everyone can succeed, and we take great pride in continuously delivering cutting-edge solutions. We understand your concerns regarding sales targets. While sales roles are demanding, with a risk / reward mechanism, in the past three years, three quarters of our sales reps reached at least 75% of their quota, and many have even overachieved it. As we look ahead to 2024, we're proud to see even stronger results expected across our teams. More importantly, in terms of achieving quota outside of our Paris HQ, it's important to highlight that our top-performing sales reps in 2023 covered international markets like DACH, Eastern Europe, and the UK, and we’re projecting similar results for 2024. This reinforces our commitment to fostering successful teams and creating career development opportunities across all regions as we grow. On the topic of career development, we’re proud to share that over 25% of our workforce experiences internal mobility each year, including promotions and international transfers. We regret if your experience hasn’t fully reflected the existence of these opportunities, and we remain committed to increasing transparency and support for all teams. Thank you again for sharing your insights. We’re available to discuss further if needed, and we wish you all the best in your future endeavors.
3.0
Aug 27, 2024

Director

Director
Recommend
CEO approval
Business Outlook

Pros

Friendly, smart people, invest upfront in some areas

Cons

Lack of understanding about the region, old school VP of Sales

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Mirakl Response
1y
We're thrilled to hear that your collaboration with our outstanding teams was a highlight of your time with us. As we expand and evolve, we fully understand the critical roles that local insights and strong leadership play. That's why we are constantly refining our regional expertise to ensure our strategies are perfectly suited to the diverse needs of each market. We appreciate your feedback and wish you success in your future endeavors. - The People Team
5.0
May 22, 2024

Responsability and autonomy

Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Great projects and product team to work with.

Cons

No downsides for Mirakl, great company.

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Mirakl Response
2y
Thank you for your positive feedback! We're glad you're enjoying the projects and collaborating with the Product Team. Your great experience at Mirakl means a lot to us. If you have suggestions or additional feedback, please share them with your manager or People Partner. Thanks again! - The People Team
Viewing 25 - 27 of 207 Reviews
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Glassdoor has 470 Mirakl reviews submitted anonymously by Mirakl employees. Read employee reviews and ratings on Glassdoor to decide if Mirakl is right for you.