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      Mission Lane

      Engaged Employer

      Mission Lane reviews

      3.6

      65% would recommend to a friend

      (160 total reviews)

      Brandon Black

      88% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Mission Lane has an employee rating of 3.6 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mission Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      160 reviews
      1.0
      Sep 17, 2024

      RUN FOR THE HILLS

      Bilingual account collections
      Recommend
      CEO approval
      Business Outlook

      Pros

      good benefits although they tell you you have 160 hours of PTO, it's accrued yearly Quick to hire Remote work

      Cons

      Very inflexible. I got a job offer that was rescinded because I asked if I could take a week off. They do tell you that the first 2 months you have to attend without interruptions, but in the offer email they suggested if I needed any time off to let them know, so I did ask for one week. Instead of receiving a "no, we can't accomodate that," I got my offer rescinded. It was a bit of a bummer to find out that the offer was rescinded and that they are SO INFLEXIBLE, but I know reading the other reviews for my position, that it was a huge bullet which I dodged.

      3.0
      Aug 2, 2023

      Not bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company itself isn't terrible to work for.. the work is easy as long as you don't lean too much on your coworkers and expect them to do anything for you. If you learn your role, use your brain, and become good at your job, it really is smooth sailing. Maybe not recently, but before you could move up pretty easily as well. The work/life balance is great because again.. the work is easy. They also don't ever ask or require you to work longer than you are expected to.

      Cons

      Layoffs, layoffs, layoffs. Company has had 2 waves of layoffs in 4 months.. pretty scary stuff for anyone who is still there. Low pay in comparison to other companies doing the same work. Managers don't really have anyone managing them.. which in turn can end up resulting in you having a manager that doesn't seem to do anything or know what they are talking about. However, this is due to ppl being able to "move up" into manager positions with no managerial experience, which is a good thing... but someone has to show them the ropes or they are always lost and don't help the greater pool of workers.

      1.0
      Jun 14, 2023

      Has gone downhill quickly

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      up to date technology stack

      Cons

      2 rounds of layoffs in 4 months. the first layoff happened later in the week that a respected and beloved coworker passed away, which felt incredibly insensitive. the second layoff happened a week or two after leadership explained how well the company was doing. it feels like being on a sinking ship and the general morale is low.

      Viewing 13 - 15 of 160 Reviews
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      ReviewsMission Lane reviews

      Glassdoor has 163 Mission Lane reviews submitted anonymously by Mission Lane employees. Read employee reviews and ratings on Glassdoor to decide if Mission Lane is right for you.