Does Mission Lane pay their employees well?

According to anonymously submitted Glassdoor reviews, Mission Lane employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mission Lane. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Mission Lane?

65% of Mission Lane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mission Lane 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Mission Lane?

Account Coordinator (16) , Account Manager (15) , Senior Software Engineer (8) , Senior Account Manager (7) , Operations Specialist (6) , Business Analyst (5) , Senior Product Manager (5) , Software Engineer (4) , Operations Lead (3) , Product Manager (3) , Bilingual Account Manager (2) , Consultant (2) , Fraud Ops Specialist (2) , Manager (2) , Principal Operations Specialist (2)

What are the pros of working at Mission Lane according to real employee reviews?

"great culture and a very interactive company" ((in 22 reviews)); "Great people to work with" ((in 17 reviews)); "Benefits are great." ((in 17 reviews)); "Great work life balance" ((in 12 reviews)); "Mission Lance is a company with excellent leadership." ((in 8 reviews))

What are the cons of working at Mission Lane according to real employee reviews?

"It seemed like there were shakeups every 6 months, even before layoffs" ((in 18 reviews)); "There dont seem to be any checks or balances on abusive managers here." ((in 8 reviews))

What are employees saying about Mission Lane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mission Lane layoffs and their outlook for job security at Mission Lane in 2026.

What are the top reviewed Mission Lane locations?

Richmond , San Francisco , Virginia Beach , Houston , Los Angeles , Atlanta , Lancaster , Hampton , New York , Flagstaff , San Marcos , Texas City , San Antonio , Portland , Jacksonville , Remote

Mission Lane reviews

3.6

65% would recommend to a friend

(160 total reviews)

Brandon Black

88% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (160 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mission Lane has an employee rating of 3.6 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mission Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

160 reviews

3.0

Jul 28, 2023

Started great then it turned toxic

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits PTO Work from home

Cons

Toxic upper management Systems always breaking No merit raises Lack of career growth Layoffs

1.0

Jun 7, 2023

Leadership failed to succeed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-PTO policy was good and holiday days were decent -weekly company sync -encourage diversity and inclusion -competitive salary -original mission was good

Cons

-had 2 round of layoffs in 2023 -Poor management and leadership direction of the company -health benefits were not great -management tend to do favoritism -feedback were not taken into account even though we were asked -no culture anymore since layoffs -they are clearly trying to prep the company to sell like their previous company LendUp -no real management training or goal setting for employees

5.0

Apr 28, 2022

Company highly values people

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great management/ leadership Cares about mental health and wellbeing Treats customers fairly and respectfully $50 per paycheck for wellness

Cons

Newer company, lot's of moving parts right now

Viewing 22 - 24 of 160 Reviews

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Jobs at Mission Lane

Principal Data Scientist, Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Operations Principal Associate, Collections & Recoveries

Mission Lane

Mission Lane reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Started great then it turned toxic

Leadership failed to succeed

Company highly values people

Top companies for "Compensation and Benefits" near you

Jobs at Mission Lane