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      Mission Lane

      Engaged Employer

      Mission Lane reviews

      3.6

      65% would recommend to a friend

      (160 total reviews)

      Brandon Black

      88% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Mission Lane has an employee rating of 3.6 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mission Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      160 reviews
      2.0
      Jun 27, 2024

      Avoid this contact center if you can work anywhere else.

      Quality assurance
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fully Remote - Great entry level contact center experience - Plenty of PTO - Great work/life balance

      Cons

      - Pay is low - Lot's of pivoting and poor planning on project rollouts - Managers won't actually fix your issues - Growth is ABSURDLY limited - No transferrable skills - Poor communication across departments

      1.0
      Aug 4, 2023

      Don’t recommend

      Operations lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      -fully remote -provides equipment -decent customers

      Cons

      -terrible upper management -lack of communication -lack of adequate training

      2.0
      Jun 14, 2023

      Great people, great mission, lots of layoffs.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission Lane has some of the smartest, kindest employees I've ever worked with. Truly enjoyable people who help each other in and outside of work. A great company culture, until you get laid off suddenly over Google Meet.

      Cons

      Two rounds of layoffs within four months. The teams keep getting leaner, and the executives keep saying everything is going well...until they lay off another round of folks who do the most work.

      Viewing 25 - 27 of 160 Reviews
      Related searches: Mission Lane jobs | Mission Lane salaries | Mission Lane benefits | Mission Lane interviews
      ReviewsMission Lane reviews

      Glassdoor has 163 Mission Lane reviews submitted anonymously by Mission Lane employees. Read employee reviews and ratings on Glassdoor to decide if Mission Lane is right for you.