employer cover photo
employer logo
employer logo

Mission Linen Supply

Is this your company?

Mission Linen Supply reviews

2.9

49% would recommend to a friend

(106 total reviews)

John Ross

62% approve of CEO

49% positive business outlook

Mission Linen Supply has an employee rating of 2.9 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mission Linen Supply employee rating is 22% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

106 reviews
1.0
Jan 29, 2017

Don't work here as Route Driver!

Recommend
CEO approval
Business Outlook

Pros

Union Job with killer heath benefits. (Basically you only have to pay %20. The customers are awesome and fiercely loyal even though mission screws em price wise. You can make 60,000 plus if you're a good saleman (combined with the ludicrous amount of overtime you are forced to work) The initial paid training in Santa Barbra was awesome and very lavish.

Cons

This is a long review so if you want short and sweet, just read the title! Don't work as delivery driver here or you will have to family life and your body will be damaged from all the akward lifting. I'm not even sure where to begin, there is quite the laudry list of cons!!!! This was by far the worst job I've ever had, and I'm going to tell you why. The hours suck. I was working 60+ hrs every week minimum. That looks awesome as OT on your paycheck till the government rapes you and you get taxed MORE for being in a higher tax Bracket! Heck once I got a huge bonus for being one of the top salesmen and made Less money!!! ( because of taxes) I realize that Mission can't control taxes but they need to reduce the amount of stops per route so that there is less overtime! I calculated the math and literally if I worked 45 OR 55 hours I would get the same amount of pay due to the increse in taxes. (No one wants to work 10 hrs for free. There are two kinds of routeman: linen and industrial. The linen guys start at 15 bucks an hr, and top out at 19 bucks an hr. (As of 2016). They also get 10% commission of any disposable products they sell. The Industrial guys only get 10% of their route volume. But they calculate it in an obscure way that no one understands. (Literally non of the industrial guys I knew could figure it out.) The crappy part is the industrial guys get screwed cause the longer their route takes the less they make. So when they have shortages (product not ready for their route) they have to make extra trips to the plant that they are not getting paid for. (Shortages happen daily because mission is to stringy to buy enough product so there is never enough processed) this also affects the linen guys too. (Out of the years I worked for mission there were only about 12 -15 days that I actually wasn't shorted a bunch of stuff. So basically most of us routemen would run stuff to our customers on our way home off the clock cause it wasn't ready when it should have been That is another problem, as a driver you are at the mercy of the production staff so if they are lazy or prone to make errors you will be short product all the time and have to run back to the plant if you didn't catch it when you were loading. This job will destroy your back and knees.!!!!!! This job will destroy your back and knees. That is not a typo, I wrote it twice so you would catch it! The problem is nothing you lift is egonomically managable. You are contantly bending over to pick up mats off the floor and stooping to close the bags. Then you are carrying far to much weight and slinging it into the back of your truck (bad for the back) In addition to the physical stress, there is tremendous sales pressure. So not only are you working a 12 hr day with no time for lunch or breaks, but you have to try to meet a ridiculous impossible sales goals. Time is the god of this job. If you're not running the whole day you will be fired. They are never satisfied no matter how good you do! So expect to be yelled at every day when you get back to the plant. (At least at my plant) They burn through drivers like matches. At one point we had over 10 drivers quit in less than 9 months! (Jobs at this level shouldn't have that high of turn over) But I couldn't blame them for wanting to leave that environment. I could go on and on about the many problems about my experience with mission linen, but I think you get the point and many of my complaints are at my local plant level and not at mission in general (or at least I hope) Things such as FREQUENT paycheck errors, crappy management, verbally abusive and critical, you could not take off sick days even though you had them accumulated( that way when you quit you lost them all), the GM breaking written contracts with customer by raising the pre negotiated prices (in writting) and Also severe dishonesty by trying to charge customers for losses then didn't have so they could meet their quota for loss and abuse. Etc. I left to preserve my family life and my body. It was the best choice I ever made. I am taking a paycut by leaving but I have no second thoughts about it!

avatar
Mission Linen Supply Response
9y
We appreciate the time you took to write your review. FYI, we have many Route Sales and Service Representatives who have enjoyed long, healthy careers in the position all the way through to retirement. It is a very rewarding career for the right person, with lots of incentives built into the compensation package.
1.0
Aug 8, 2017

Time travel to 1950

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are not many but the atmosphere was so stale and the management was so degrading to anyone who wasn't a white man or a white woman who slept with all the white men, that it forced to be actively pursue other jobs. I am now happy with a large local company. Thank you to Mission for the motivation to know that I should never have to be treated the way I was there.

Cons

Sexist and racist management. Poor pay, terrible benefits, and extremely outdated equipment. The Sacramento plant has to be the worst place I have ever worked. I've never been treated so awful in my life and it was almost like there was never such a thing as civil rights by the way the management talked to anyone of color.

1.0
Dec 4, 2015

Very High Turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Corporate office people are very nice.

Cons

Pay is WAY below the industry standard which leads to a high turnover rate. Benefits for the office staff are terrible. There is no parking at any of their offices. Schedules and raises are based on favoritism not skill and seniority. It is common to hear extremely racist and sexist remarks from the management. They will threaten to fire everyone when things don't go their way and this happens frequently.

avatar
Mission Linen Supply Response
8y
To clarify a couple of points, we benchmark our pay and benefits regularly to ensure we are competitive. As for parking, most, if not all, of our locations offer parking. And most importantly, we certainly don't tolerate illegal behavior by anyone at the company. We must be doing something right, as our average employee tenure is almost ten years!
Viewing 1 - 3 of 106 Reviews

Glassdoor has 112 Mission Linen Supply reviews submitted anonymously by Mission Linen Supply employees. Read employee reviews and ratings on Glassdoor to decide if Mission Linen Supply is right for you.