Moda Health reviews

2.8

38% would recommend to a friend

(284 total reviews)

Robert Gootee

46% approve of CEO

37% positive business outlook

Moda Health has an employee rating of 2.8 out of 5 stars, based on 284 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Moda Health employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

284 reviews
3.0
Jun 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Pretty flexible work place depending on your supervisor. Pays well relative to the area and level of experience. Fair review process.

Cons

Dated technology stack. Lacks a real QA team (Business Analysts does testing). Poor development life cycle process. Too many red tapes. Arbitrary project deadlines.

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Moda Health Response
7y
Thank you for taking the time to share your experiences, we appreciate your highlighting the amenities such as workplace flexibility, pay and our review process. We also appreciate your feedback on process and opportunities to improve our development process and will pass this along to our leadership team. Thank you for your contributions and taking the time to share your insights!
1.0
Feb 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Experience in a call center , 1 hour lunch, Learned dental terminology

Cons

Low wages for the amount of stress you go through daily. Discounts to major brand company's do not apply to Alaska employee's, $60 monthly parking, No advancement in Alaska. Oregon policies are different from Alaska. Alaska empolyees are let go frequently. Family medical leave doesnt apply to Alaska employees. If you call out because your kids are sick. Its one point . Their's a 7.5 point system. To earn a point back it takes a year. Performance is based on adherence. You take an average of 46+ call's daily back to back. You calls are listened to and your available time is watched all day. Monthly meeting's consist of your adherence. Poor training with the policies, and system.

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Moda Health Response
8y
We’re sorry to hear that you felt as though your opportunities in Alaska were limited. We appreciate the input and employee feedback like your helps us advance our mission to be better. Regarding our attendance tracking and adherence, we also appreciate the feedback. Running a business is a balance between ensuring flexibility in supporting our employees and also ensuring that we have parameters in place to make sure we meet our customers needs. We feel it is necessary to have limits on the amount of absences and time away from the phone to be able to provide exceptional service. We appreciate that you shared your experience with us, and we will continue to work to make improvements. Thank you for your valuable comments!
Viewing 67 - 69 of 284 Reviews

Glassdoor has 296 Moda Health reviews submitted anonymously by Moda Health employees. Read employee reviews and ratings on Glassdoor to decide if Moda Health is right for you.