Moda Health reviews

2.8

38% would recommend to a friend

(284 total reviews)

Robert Gootee

46% approve of CEO

37% positive business outlook

Moda Health has an employee rating of 2.8 out of 5 stars, based on 284 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Moda Health employee rating is 23% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

284 reviews
2.0
Apr 19, 2014
Recommend
CEO approval
Business Outlook

Pros

There are some gems among the top-heavy lumps of coal in the management/supervisory team.

Cons

Non-management employees are treated poorly. Shuffled back and forth from the downtown Portland office and the Milwaukie office with no consideration for any hardship this may cause the worker. Many of the workers have been forced to help out working in Customer Service for months due to the large amount of new business. Unfortunately they have had less than 2 hours training and no training in how to handle upset callers or even how to find the answers to many of the questions the callers need assistance with. For many workers, this assignment involves skills that have nothing to do with their real jobs. There has been no compensation for this, even for those making less than those in the department they are on loan to. The amount of mandatory overtime leaves little time for anything more than running errands on your only day off. Forget your spouse, kids, pets, clean house, home cooked, meals, doctors appointments, exercise & sanity. If you have no life, this could be the perfect place for you.

3.0
Mar 29, 2014

Postive

Recommend
CEO approval
Business Outlook

Pros

Like most work environments, there are some really great individuals who inspire growth and creativity. Moda works to promote from within wherever possible, and many of the temporary positions will transition into full time positions. Lots of workshops hosted by human resources and subject matter experts to encourage learning within the workplace.

Cons

While there are great individuals within the company, other departments are left with unenthusiastic and jaded leadership that sours the work experience and stymies growth potential. Lots of seemingly unnecessary overhead and hierarchy.

4.0
Mar 2, 2014

Good Company Overall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's good to work for a company that isn't only about the bottom line. The company does seem to care about taking care of its customers (members). It also treats employees not too bad. I feel alot better working here than the competitor I used to work at.

Cons

Outdated IT. Even employees can't find their way thru the website. Plenty of politics and silos. But I think that's a pretty common problem in any big organization. Lots of mandatory overtime.

Viewing 280 - 282 of 284 Reviews

Glassdoor has 296 Moda Health reviews submitted anonymously by Moda Health employees. Read employee reviews and ratings on Glassdoor to decide if Moda Health is right for you.