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      Modern Animal

      Engaged Employer

      Modern Animal reviews

      4.4

      87% would recommend to a friend

      (172 total reviews)
      avatar

      Steven Eidelman

      89% approve of CEO

      86% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.4

      Diversity & inclusion

      4.4

      Compensation and benefits

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      Modern Animal has an employee rating of 4.4 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Modern Animal employee rating is 22% above average for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      172 reviews
      1.0
      May 21, 2025

      Senior Managers Beware

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Excellent Veterinarians and Vet Technicians. The doctors and nurses genuinely care about their profession and the pets they take care of. - Medical Health Insurance Benefit was excellent. - Employee Discount is excellent. - Unlimited PTO.

      Cons

      - Leadership culture presents organizational and communication challenges. - Some leadership appointments appear misaligned with functional expertise, impacting strategic effectiveness. - Strategic decisions suggest gaps in industry experience and scaling capability. - HR processes involve multiple layers that may slow employee development and advancement. - Inconsistent engagement and accountability practices seem to correlate with higher turnover. - Advancement opportunities on the corporate team appear limited, with few internal promotions to senior roles in recent years.

      avatar
      Modern Animal Response
      1y
      Thank you for taking the time to share your experience. We’re glad to hear you had a positive view of our Doctors, Veterinary Nurses, Veterinary Assistants, and the benefits offered to our Support Team Members. We also appreciate your candid feedback about areas where we need to improve. Your insights around internal communication and strategic execution have been noted as we continue to reflect on these areas. We’re grateful for the time you spent with Modern Animal and for your contributions over the years.
      5.0
      Nov 19, 2024

      Not an 'easy' company, but one with a clear mission and high standards

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Performance culture: Growth & career advancement is earned through merit and by exhibiting clearly defined behaviors rather than just factors like tenure. - Room for ownership: While success at Modern Animal depends on deep cross-functional collaboration, there are ample opportunities for self-starters to define the work and move the ball forward at will within their specific domains. - Interesting space & team: The company is comprised of smart people from a variety of diverse professional backgrounds who are tasked with solving challenging problems in a space that isn't all too familiar with change. It’s not uncommon for a veterinarian, an operator, and a data analyst to be in a meeting together finding common ground on something. That's pretty cool. - Clear mission: If nothing else, the company is crystal clear on its "why" and what it wants to accomplish for the veterinary profession. A common understanding of the company's mission & purpose is shared at every level of the organization, which is a unifying force and helpful heuristic for decision making that many other companies critically lack.

      Cons

      - Still experiencing some growing pains: meaningful investments still need to be made across the company to develop or automate many of the processes and systems that will be critical to the company's long-term capability to scale. This is to be expected at a company of Modern Animal's maturity, but does create occasional turbulence when a lack of sophistication in a certain area catches up to us. - Less of a con ~ but for people exploring roles specifically on the Support Team (HQ) it should be understood that working at Modern Animal really is not for everyone. The company is complex, the problems are hard, the expectations are high, and the pace is fast. Hiring managers for support team roles could be better at painting a picture of this to candidates earlier in the hiring process to filter out poor fits and mitigate mismatched expectations or pent up frustration further down the line.

      avatar
      Modern Animal Response
      1y
      Thank you for taking the time to share your thoughtful and detailed feedback! We’re glad to hear you value our performance-driven culture, opportunities for ownership, and the diverse, mission-driven team at Modern Animal. It’s inspiring to see how our cross-functional collaboration resonates with you. We also appreciate your candid notes about our growing pains and areas for improvement. If you have any ideas or suggestions, we welcome you reaching out in HR Help or to your manager directly!
      5.0
      Nov 13, 2024

      Growth & Development, High Medical Quality

      Veterinarian
      Recommend
      CEO approval
      Business Outlook

      Pros

      controlled schedule, not many surprises - structure high quality of anesthesia and monitoring, high standards membership based model

      Cons

      high performance standards - feedback culture not for everyone direct communication often comes across as judgmental

      avatar
      Modern Animal Response
      1y
      Thank you for sharing your feedback. We’re glad to hear you appreciate the structure, high standards of care, and our membership-based model as a Veterinarian at the company. We also recognize that our feedback culture and direct communication style can be challenging at times. Your recommendation to explore diverse communication approaches is valuable, and we’ll continue to reflect on how we can better tailor our communication to support all team members. Thank you for helping us grow and improve! If you would like to continue this conversation, please reach out in HR Help or to your manager.
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      Glassdoor has 173 Modern Animal reviews submitted anonymously by Modern Animal employees. Read employee reviews and ratings on Glassdoor to decide if Modern Animal is right for you.