Member Services, Esclation, Provider Services Terrible Service to Molina Members
Pros
Ok Pay, Ok benefits. Good office facilities. Great company if you are Spanish speaker with very little skills.
Cons
If you are Spanish this is the company to work for. They hire friends and family members who have no skills. They use the IM environment to help each other out. Everyone knows someone. Some of the supervisors have a hard time spelling simple words at high school level. Have no clue how to handle crisis. Very lazy people in management. Most are threatened by people who can speak good English and have some brains. If you are the type that like to dress like your going to a night well you will enjoy Molina dress code. They take business casual to a whole new level. They allow tattoos - you don't need to cover it up. Member service and outbound outreach has poor leadership. Most of the sups are just drones. I feel bad for the poor who are taken advantage of by the state and health care companies like Molina.