Monscierge reviews

4.2

75% would recommend to a friend

(42 total reviews)

Marcus Robinson

78% approve of CEO

77% positive business outlook

Monscierge has an employee rating of 4.2 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Monscierge employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
2.0
Oct 18, 2017

All that glitters is sometimes fools gold

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wide variety of products and projects to work on, including working on and building for the latest technology. Convenient work hours and friendly employees made coming into the office easy. Some really interesting product ideas coming out of here.

Cons

Poor communication. The last 3 months there it felt like the lights were going to be turned off at any moment. Leadership said nothing during this time to any employees about what was going on behind closed doors. Alot of times things felt like everything was on fire. If a client requested something done, employees were to drop all regular work and jump on fixing whatever was wrong, regardless of if it was necessary, fit into the project scope, or made sense as a company to implement. Custom development work that ended up creating more problems rather than solving any was the norm. Over the course of a year, almost every woman hired during that timeframe fired, or harassed out of the building. Lewd comments and aggressive behavior here is common. The company tolerates and even thrives on this behavior, promoting the men who perpetuate this culture to different leadership positions and running their accusers out the door. Some former employees were promised raises or bonuses and never received them. On compensation in general, if an employee had a friend in management, they were paid way above the average for their job title versus if they were hired outside the circle. People were promoted and moved around internally with little regard to their experience or competence and received large raises at the same time. The cycle of nepotism and incompetent management made focusing on the work hard and demoralizing.

2.0
Sep 22, 2017

Weak leadership, vaporware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

coffee, coffee and more coffee

Cons

Leadership without software experience. Can't find anyone past 5pm. No direction on software development.

1.0
Jul 12, 2017

Missing the mark

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office space, snacks in kitchen, simple schedule to follow

Cons

Company makes incredibly strange decisions. Leadership is questionable at best. Startups don't need to have Apple on their side to be successful, but this company thinks the partnership is the best thing that has ever happened to them. Considering there are other startups who deploy thousands of iPads as a business solution, the partnership makes no sense other than free advertising for Apple and them telling Monscierge to design Apple TV products which leads me to the next problem - focus. Company has no clear focus on what they're trying to do. At first they were selling big touchscreen displays (then stopped, and the software rarely gets updated so they can work on other projects), then started connect staff, then on top of that they're trying to do beacons, way-finding, and Apple TV software. No startup has a product line this big with a small team of engineers. Work capacity gets hit and the company fails to get projects out on time, which leads me to the next problem - chasing contracts. The company instead of building a solid product and selling it, chases contracts (sells first) and then develops the project (such as branded apps). What happens is these Apps never get updated and become outdated. Instead of just having 1 product that works well, they have a bunch of different apps that don't hardly work at all. Instead of selling "Monscierge" as a product, they sell "branded apps" to please the client for another contract to fulfill. This is backwards business and is unscalable this way. Anything that gets them money, they will find a way to try and get the client to sign then develop the project that rarely comes out on time. Nepotism runs deep and family members are hired as interns into departments that they have no business in being (not evening majoring in a relevant field) then sent on trips to work at the UK office for no apparent reason other than to spend company money that shouldn't be getting spent. They had a major personal information breach due to an e-mail scam that an employee fell for gave out personal information. This forced the company to fire that person and try to buy Lifelock for the entire company to try and fix it.

Viewing 4 - 6 of 42 Reviews

Glassdoor has 44 Monscierge reviews submitted anonymously by Monscierge employees. Read employee reviews and ratings on Glassdoor to decide if Monscierge is right for you.