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      Mozilla

      Part of The Mozilla Foundation

      Engaged Employer

      Mozilla reviews

      2.8

      38% would recommend to a friend

      (461 total reviews)
      avatar

      Anthony Enzor-DeMeo

      100% approve of CEO

      25% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.0

      Diversity & inclusion

      2.8

      Culture & values

      2.5

      Career opportunities

      2.1

      Senior management

      Mozilla has an employee rating of 2.8 out of 5 stars, based on 461 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mozilla employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      461 reviews
      1.0
      Mar 27, 2024

      Blinded to heading downward

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Wonderful people. Really, some of the nicest and smartest coworkers I've ever worked with. See caveat in cons. - Amazing benefits. Really great parental leave, matching contributions, medical insurance, etc.

      Cons

      - The product people at Mozilla are generally not the smartest coworkers I've ever worked with, from PMs all the way up to CEO. - Mission is a farce, although I long for it not to be. - Legacy company that simply cannot ship anything other than the existing browser. Has not shipped anything meaningful in years. - Recent layoffs and change management was extremely poorly done.

      2.0
      Oct 24, 2023

      Just OK

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Mozilla is in a good position financially (gets one star for that). *The Mozilla Foundation does good work that you can be proud of. *Company benefits are very good (gets one star for that).

      Cons

      Mozilla had layoffs in 2020, and during this time, they removed layers of management. Then they elevated the lowest level people to higher positions. You do the math on the outcome of this. *Lack of any real innovation. Lots of people have been there for a decade or more, and you better not suggest they change or improve anything. Beyond that, they really don't have a clue how to do modern software development, nor do they have a strong Product voice. *A vast number of "jerks" (the polite term). I encountered quite a few people who were frankly just not good to work with. There is also a culture of "non-response" where you message people and never get any response. *Lack of cohesiveness among teams. *While they have a somewhat loyal customer base, they are really steeped in fear about losing any customers. The whole vibe is basically that: we cannot lose customers.

      5.0
      Sep 17, 2020

      Best of Both Worlds (non-profit & tech for good)

      Corporate support function
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Meaningful work in a dynamic environment where there is opportunity to learn and grow no matter your function. 2. Fast paced, build cool stuff that benefits all people vibes. 3. Genuine effort to improve Diversity, Inclusion & Belonging because it's the right thing to do not just a because it's a "good business case" for tech innovation. 4. Kind, talented humans who care about the health of the internet/tech for all and doing their best to make a positive impact on the world. No company is perfect, but I've never been somewhere or worked with a leadership team who genuinely try as hard as Mozilla does to take care for people (in and out of the company) and does so in as transparent of a way as possible. 5. People who thrive here are results driven, have a growth mindset and value diverse opinions/perspectives. 6. Really generous (and inclusive) health benefits including competitive (for the US) parental leave benefits (100% pay for 6 month for the birthing parent & 3 months non-birthing parent).

      Cons

      1. Sometimes transparent to a fault. You can't make everyone happy all of the time, and when difficult things happen and impossible decisions have to be made (especially during the tough year 2020 has brought everyone) voices who are overly negative can be amplified and can really impact the morale of the people around them. 2. Not a ton of structure (which I love) but if you need more structure to thrive (which is OK) you might not like it here.

      Mozilla Response
      5y
      Hello! Thank you for taking the time to write a review about Mozilla. We appreciate you mentioning our commitment to lasting and positive change not only for the health of the internet but also for our users and our employees. Mozilla values all voices and backgrounds and we will continue to amplify and bring those voices into Mozilla. Working in the open means all voices have a platform. While Mozillians should feel energized and motivated to continue to fight for the internet, they should also feel comfortable providing constructive feedback. We make time to address those sometimes less than positive perspectives during our weekly and monthly all-Mozilla meetings and Project Syncs. We also survey our staff regularly to get a systematic, comprehensive view of our employees on a regular basis. We are happy to hear that you believe Mozilla’s Diversity and Inclusion efforts are trending in the right direction. If you have any other specific feedback to share, please feel free to email us directly!
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      Glassdoor has 569 Mozilla reviews submitted anonymously by Mozilla employees. Read employee reviews and ratings on Glassdoor to decide if Mozilla is right for you.