NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,904 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Owners seem nice enough, too bad their managers are idiots

Cons

Managers are dumber than a bag of hammers. They treat employees like slaves. Pay structure is a con. Benefits are ridiculusly expensive. Parts are chinese garbage.

2.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

-Flexible scheduling -High position mobility*1 -Store level management were often great, reasonable folks -Work culture is usually positive, lots of good coworkers through the years -Fair pay for what the listed responsibilities are*2 -Fair benefits and a great retirement plan for full time employees

Cons

1 *High position mobility because there's a retention problem, employees get burnt out fast and either quit or adopt an "I don't care anymore" attitude. 2 *Unreasonably poor pay for the actual responsibilities that are demanded if you're found to be a capable employee -Store level employees are at the bottom of the food chain and are treated as such by upper management and by their partnered companies -Can be unreasonably stressful when dealing with partnered companies and walk-in customers, everything that goes wrong is your fault while the things that are done well are rarely given recognition -Coworkers who slack off or refuse to put in the work are rarely punished, the work will be given to someone who actually cares without additional pay or benefits -Upper management is dismissive and disregards or ignores constructive reports/ideas and complaints from those who work in stores

3.0
Apr 17, 2023

Umderpayed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managers were very chill and flexible

Cons

Low pay Unorganized Managers play favorites

Viewing 451 - 453 of 1,904 Reviews

Glassdoor has 1,961 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.