NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,902 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,902 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Salary with bonus(at first) A lot of Autonomy

Cons

Went from working at a corporate owned store to an independent owned store inside a few months. New owners detroyed ALL benefits corporate ownership provided Never gave ANY proper guidance...and that goes for both corporate AND the independent owners. Went from being an outside sales rep to counter help with NO documentation or any solid reason as to why other than they thought it would be a "better fit" Was told this was a "right to work" state a number of times before being demoted A lot of people are unaware that nearly ALL Napa stores are for sale except for those closest to the distribution centers. This has a HUGE impact for those that work in those stores.

1.0
Mar 6, 2015

HORRIBLE, STAY AWAY

Recommend
CEO approval
Business Outlook

Pros

there are none at all!

Cons

Everything, no initial training, no continuous training, no clear objective, conflicting messaging, unprofessionalism, management is an absolute joke, no direction, no vision, no culture, business model is antiquated, sustainability is questionable, no innovation, no differentiation, no leadership, no excitement, no recognition, not progressive, micro-management from four different manager's. WORST EXPERIENCE OF MY LIFE!!!

1.0
Jan 19, 2015

Don't go there.

Recommend
CEO approval
Business Outlook

Pros

none none none none none

Cons

Employees treated poorly, if injured they let you go, take out anyone who has been there for any length of time.

Viewing 46 - 48 of 1,902 Reviews

Glassdoor has 1,959 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.