NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,903 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Napa Auto Parts is a great place to work at, one of the last if not already the last real AUTO PARTS STORE out there. The hrs are ok most Napa's close at 6-8pm. You get to help customers that had no luck at another "auto parts store". Pay is good.

Cons

Not fully staffed that causes problems with some of your accounts went comes to delivery time. You can work long hrs sometimes e.g 10hrs 11 hrs days.

4.0
May 2, 2016

Management

Recommend
CEO approval
Business Outlook

Pros

I have been with NAPA for 17 years. I never expected to be in the position that I am in. I started as an hourly employee with no intentions of having a "career" (my children came first at the time) within two years I was promoted to management in the Distribution Center and have remained in that same position for 15 years because I choose to. NAPA is an awesome company with a lot of potential for growth. They provide eLearning training courses for all job titles as well as a full benefits package. Genuine Parts Company (parent company) is 88 years old! They must be doing something right!

Cons

Can be stressful, full plate, always busy.

4.0
May 1, 2016

dispatcher

Recommend
CEO approval
Business Outlook

Pros

challenging, rewarding, fun,,upgrading available, safe

Cons

lack of coherent communication between front and back of store

Viewing 1567 - 1569 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.