NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Mar 10, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Great team to work for.

Cons

Demanding job, and very stressful.

1.0
Mar 9, 2016

counter sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dealing with commercial customers is the best part deal with them on a daily basis and for the most part they know what they need without hours of debating and countless trips to the store do your customers good and find them there parts even if you don't have them in stock and one day when you brake down your self they will help you too customer relationships is a big deal they get used to dealing with certain people and if you are lucky enough to be the chosen one then it means your doing your job right management may over look it but a thank you from time to time from your customers takes the sting out of it

Cons

Work for a independent Napa long hours no raises to many part time youngsters living with mommy and daddy making minimum wage with a don't care attitude about getting the job done fast and right the first time

4.0
Mar 8, 2016

Warehouse associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities are available for those interested

Cons

Health coverage is expensive and inadequate

Viewing 1597 - 1599 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.