NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

far greater pay and benefits than other competitors I have worked for like O'Reilly, autozone and merles. These companies make you feel like you work at wal mart. Your just a doer/pawn to complete operations. At Napa you do feel like a part of a team, like you are all in to the company you work for. You get treated better and paid better than their counter parts.

Cons

Lately Napa is engaging in a "run bare bones lean" campaign that means each person has to handle excessive work loads. If sales are down, P/L report negative or profits are down, the only answer is to cut hours. Run leaner until you only have one person answering phones and getting yelled at because customers are pissed off about poor service. The only way to advance is to work 50 to 60 hours a week. I imagine the CEO must work 24/7 (pause for laughter) Being constantly burnt out and pissed off is not my idea of a career path.

3.0
Sep 17, 2015

counter sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits and nice co workers

Cons

not much room for advancement

3.0
Sep 17, 2015

OK company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They benefits are pretty good.

Cons

Long hours for pay. Should have better pay structure for management.

Viewing 1663 - 1665 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.