NAPA Auto Parts reviews

3.4

48% would recommend to a friend

(1,903 total reviews)

Will Stengel

47% approve of CEO

38% positive business outlook

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

More freedom independent has no agenda to follow make up your schedule weekly make sure the store are operating within guidelines.

Cons

You answer strictly to the Owner.

2.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Relatively good pay, easy to learn if you like the automotive world.

Cons

Very corporate and unprofessional in many fields, Most protocols make no sense and look like they were conceived 50 years ago, too much work done on paper when it could be easily be translated to digital. The person above you would put your mental health at risk and milk you out if it meant for them to look an ounce better to their supervisor and earn just dollar more for the store, heavy gender discrimination in the store I worked at (If you are a pretty woman you could get around with things). Prohibiting tips not only damages the customer's view of the store making it seem less welcoming and humane, but could potentially damage the store due to less incentive for employees not trying to be more helpful and take extra steps to help customers, hence avoiding many customers becoming regulars because they would be basically be attended by a robot who just says "we don't have that part" at first sight, making the store less money.

4.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

the store I work at is a great store, because the employees work well together, and management is good also.

Cons

lot of hours for assistant manager

Viewing 238 - 240 of 1,903 Reviews

Glassdoor has 1,960 NAPA Auto Parts reviews submitted anonymously by NAPA Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if NAPA Auto Parts is right for you.