Is NAPA Auto Parts a good company to work for?

NAPA Auto Parts has an overall rating of 3.4 out of 5, based on over 1,961 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 50% of employees would recommend working at NAPA Auto Parts to a friend and 40% have a positive outlook for the business. The best reviews about NAPA Auto Parts have been left by employees working as Sales Representative , General Manager and Sales .

Does NAPA Auto Parts pay their employees well?

According to anonymously submitted Glassdoor reviews, NAPA Auto Parts employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at NAPA Auto Parts. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at NAPA Auto Parts?

50% of NAPA Auto Parts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NAPA Auto Parts 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at NAPA Auto Parts?

Store Manager (108) , Counter Sales Representative (76) , Assistant Manager (50) , Warehouse Associate (48) , Delivery Driver (44) , Sales Associate (43) , Driver (41) , Manager (34) , Warehouse Worker (27) , Outside Sales Representative (22) , Parts Specialist (22) , Assistant Store Manager (21) , Dispatcher (17) , Sales (15) , Counter Sales Associate (13)

What are the pros of working at NAPA Auto Parts according to real employee reviews?

"At the right locations the people can be a great thing to be around; whether they’re retail customers or even your coworkers." ((in 137 reviews)); "Money to be made and benefits are good" ((in 119 reviews)); "Great coworkers and a fun atmosphere" ((in 41 reviews)); "Employees are friendly and it is almost like a family" ((in 28 reviews)); "Flexible schedules with many locations to choose from." ((in 18 reviews))

What are the cons of working at NAPA Auto Parts according to real employee reviews?

"Pay is low and customer service expectation is high." ((in 130 reviews)); "poor management can affect job morale" ((in 97 reviews)); "Local upper management seamed over worked as well." ((in 59 reviews)); "Long hours and weekends a must" ((in 47 reviews)); "Manager rude and disrespectful to customers" ((in 38 reviews))

What are employees saying about NAPA Auto Parts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NAPA Auto Parts layoffs and their outlook for job security at NAPA Auto Parts in 2026.

What are the top reviewed NAPA Auto Parts locations?

Atlanta , Charlotte , Dallas , Houston , Tampa , Chicago , Denver , Minneapolis , Columbus , Jacksonville , Salt Lake City , Sacramento , San Diego , Portland , Norcross , Grand Rapids , Greensboro , Detroit , Fort Wayne , Orlando , Boise , Oklahoma City , Indianapolis , Fresno , Ontario , Miami , Phoenix , Billings , Seattle , Marietta

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NAPA Auto Parts

NAPA Auto Parts reviews

3.4

50% would recommend to a friend

(1,904 total reviews)

Will Stengel

44% approve of CEO

40% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.1

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

NAPA Auto Parts has an employee rating of 3.4 out of 5 stars, based on 1,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAPA Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 18, 2015

Everyone is fun to work with and job is easy pay is ok for a college student

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Im a delivery driver in napa and the work is easy and fun

Cons

Restocking the shelves is ehh if only one person does it!

4.0

Jul 30, 2015

Fun, but stressful.

Paint specialist

Recommend

CEO approval

Business Outlook

Pros

The best reasons to work there, are because Westbay is getting overhauled for the better. One manager in particular is going above and beyond for the company. There's some room to move up and make some money if you're a good worker. It's also a really good place to learn alot of info about cars. I have a much greater understanding of cars and auto repair than I thought I did. It would also be a good footstep to becoming a mechanic.

Cons

They really don't care about the paint department, at least corporate doesn't. We have exclusive rights to mix PPG on the Kitsap, and yet we're losing all of our contracts. We have no paint outside sales person. We're extremely knowledgable about paint, but we're losing contracts to Wesco simply because we don't reach out to bodyshops. It's a waste of a department, and a waste of potential. Paint can make so much money, but it doesn't.

5.0

Jul 6, 2015

District manager

Recommend

CEO approval

Business Outlook

Pros

Very stable and good company to work for. Hard work is rewarded and the mission is clear.

Cons

Relocation is required to advance (like most companies)

Viewing 295 - 297 of 1,904 Reviews

Jobs at NAPA Auto Parts

Accounts Receivable & Billing Coordinator

309 - Delivery Driver

Big Spring, TX

View job

Delivery Driver for NAPA Auto Parts (Full Time)