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      NAVEX

      Engaged Employer

      NAVEX reviews

      3.8

      72% would recommend to a friend

      (718 total reviews)
      avatar

      Arpan Sheth

      Not enough data to show CEO approval

      66% positive business outlook

      Ratings by demographic groups

      NAVEX has an employee rating of 3.8 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      718 reviews
      3.0
      Oct 24, 2021

      If pay was higher, it would be 4 stars.

      Former communication specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good amount of PTO, 401k plan, high deductible or PTO plan choices for health insurance, coworkers are all friendly and respectful. OT and VTO offered when available. Has been WFH since Spring 2020 which is amazing!!! Supervisors are respectful and appreciative of hard work.

      Cons

      Callers are often mad, crying, ranting, cussing, blaming you for their problems. You hear a lot of negativity from callers and their disrespect can bring you down. Low pay, low raises. Burnout from taking back to back calls. Since it is a call center, working either Sat or Sun is required when first hired, but depending on performance, you can bid to a Mon-Fri schedule during shift bids. Likelihood of getting a normal 9-5 shift is slim since they are open 24/7 and require coverage all day.

      3.0
      Oct 19, 2021

      Sadly don’t hold to their own ethics standards

      Operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      A benefit was many of my coworkers who were very kind and helped create a good environment. The buildings were also nice and comfortable to work in.

      Cons

      Multiple times I was told, as a supervisor, to tell employees in the call center that they were only allowed 10-15 minutes of ‘personal break’ a week, and stepping away to fill their water or use the bathroom more than twice a week was unacceptable. I was told that if they wanted to go to the bathroom more than that, they needed a doctor’s note. From what I saw, employment in different areas of the company comes with many benefits. The atmosphere changes between relaxed, and severe crunch time for them where many salaried employees work unpaid overtime. Call Center employees, despite making up the department that made the company the most money, was treated horribly. Suicidal caller? Sorry, all I can give you is a 5 min personal break unless you want to take a warning for leaving early. Benefits for other employees would not be given to call center. Only low pay and extreme stress.

      Viewing 346 - 348 of 718 Reviews
      Related searches: NAVEX jobs | NAVEX salaries | NAVEX benefits | NAVEX interviews
      ReviewsNAVEX reviews

      Glassdoor has 748 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.