NCC Group reviews

3.4

55% would recommend to a friend

(669 total reviews)

Mike Maddison

55% approve of CEO

48% positive business outlook

NCC Group has an employee rating of 3.4 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NCC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

669 reviews
1.0
Aug 5, 2023

Check them out, trust your gut. It was all bad.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some amazing co-workers Initially very varied work

Cons

Mysoginist management Told to break laws to get the job done Delivered a report on time, working late into the night for it to be ready by 0900, delivered at 0200, wasn't read for over a week. Physically and mentally endangered There is not OSHA or H&S Either no guidance or micro managed Forced to have my screen activity monitored while others were allowed to play video games all day If you are not in the in-crowd you are picked on and have to do more work than is possible, hence 18 hour data are a routine without any compensation

1.0
Jan 26, 2021
Recommend
CEO approval
Business Outlook

Pros

The thing about a terrible worklife is that everyone else is having a similarly bad time. The work culture is exactly what you'd expect from a big corporate, but colleagues were largely friendly.

Cons

Excessive and redundant mid-management, serious consistency across account delegation, company will take even possible opportunity to screw you out of commission. The business continuity is a joke; the person responsible for paying out commissions was once (very unfortunately) out of office after suffering a bereavement, and no one was paid commission that month. Undeniable favouritism, rampant sexism, zero action to improve workplace culture and inclusivity. I cannot count the number of times management lied after being asked a direct question.

2.0
Apr 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice office Excellent sales people Good incentives How can I forget the fruit? You get to go home at the end of the day There’s running water in the office

Cons

Take note before this is taken down or if they ask some disillusioned employees to post positive ones to mask this up. Favouritism is rife. Perfect that corporate laugh of yours and make sure you stick your hands out when the gifts come your way. Call stats! 2 hours call time a day is an essential. Apparently your ability to ride a council switchboard is a key measure of success. All I managed to do was rack up their phone bill (probably why they made £1 million less in profit and the share price nosedived) I am useful after all!! Customer success? More like customer failure. The termination rate in escrow is alarming. But it’s alright! Did you get through to *insert impoverished council* today on the phone? BAD DEBT. The old debt problem is probably NCC’s biggest embarrassment. Credit control let bad debt roll on so they can get paid more when it comes in. Account Managers are supposed to bring in business, but at NCC they’re more life glorified debt collectors. Management teams make no difference to the sales performance. It is surprising they’re in their positions. The wider departments do everything the can do prevent revenue coming in.

Viewing 238 - 240 of 669 Reviews

Glassdoor has 716 NCC Group reviews submitted anonymously by NCC Group employees. Read employee reviews and ratings on Glassdoor to decide if NCC Group is right for you.