NCC Group reviews

Thanks for your feedback - I’m genuinely sorry to hear that you don’t feel that we have so far delivered to your expectations, and we hope you give us the opportunity to rectify this for you. To clarify, our model is based around ensuring our Escrow employees can deliver the best results for both the business and ultimately themselves. At NCC Group, performance has a high impact on our employees’ earnings. We value high performance and while a small part of this might depend on the accounts available to individuals, the majority is how our employees can maximise their account base and opportunities. Decisions about accounts are based upon how well individual’s perform, therefore, the better you perform the more opportunities will come your way. As a business we are always happy to speak to any employee about how we can assist you with this so please do get in touch with myself or HR. At NCC Group we are always looking to invest in our employees’ skills, including supporting our management team in their development. All of our managers within the Escrow division are currently undertaking an internal management development programme to ensure that they can continue to support, motivate and lead their teams. We do offer a fantastic share scheme to our employees which enables employees to benefit if the share price performs well, which historically it has done. While you might doubt why people would like to contribute to it, I can confirm that it is a very popular benefit amongst our employees, with over 45% of our current employee base subscribing to the scheme. A large proportion of employees have benefitted substantially from the past performance of this scheme. With regard to the comment on holidays, May and October are the busiest periods of the year for the Escrow sales division, and prospective and new employees are made aware of that before or upon joining. While we ask our employees to avoid those dates, we do appreciate there may well be specific circumstances where individuals need to take time off in those months, and we always endeavour to support these (especially for our employees with caring responsibilities). We would encourage any employees to make us aware as early as possible of circumstances that might mean they would like us to look at time off during this period. I can see you are still a current employee. We have an open door policy so please do come and see me to discuss your concerns further, I’m always keen on listening to feedback and ideas on how to do better. Alternatively, you can also approach HR in a confidential manner. Regards Daniel

At NCC Group, it's our policy to take matters of racism extremely seriously and thoroughly investigate every case that is presented to us. Therefore we urge you to contact our Whistleblowing service and share further details of your experiences so that we can investigate them thoroughly and formally and provide you with any support you may need. Please contact https://www.safecall.co.uk/report whistleblowing line or call 0800 9151571.