NCC Group reviews

3.4

55% would recommend to a friend

(669 total reviews)

Mike Maddison

55% approve of CEO

48% positive business outlook

NCC Group has an employee rating of 3.4 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NCC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

669 reviews
1.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Grab $$$, develop skills and run!

Cons

The management style is somewhat lacking, with poor communication channels and organizational inefficiencies. This has created a less-than-ideal workplace atmosphere, impacting both morale and productivity. It's disheartening to witness the potential of a great team hindered by these management challenges. One glaring issue is the apparent lack of consideration for customers. While I understand the importance of revenue, it should not come at the expense of customer satisfaction. A more balanced approach that prioritizes both financial goals and customer needs would undoubtedly contribute to the long-term success of the company.

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NCC Group Response
2y
Thank you, this feedback is invaluable to us and will help us grow our culture and the employee experience at NCC Group. We’ve been operating in a fast changing, dynamic market and we, along with many of our peers and contemporaries in the market, have had to quickly adapt to these external market forces. At the same time, we’ve been changing our operating model from being an international but siloed regional business into a truly global team. As part of this we’ve been simplifying our communications channels and other ways of working – we’re not finished yet but we are making solid progress. We agree with you about the focus on customers - client-centricity is a main focus of our strategy and that is underscored in our Townhalls and communications, amongst other things. Our Leadership Team has made some fantastic appointments in recent months, and we are confident in our continued ability to attract brilliant people to our team who are leading our strategic direction and positive longer-term outlook.
2.0
Aug 8, 2023

Total Chaos

Recommend
CEO approval
Business Outlook

Pros

Good Pay, and benefits. Bare legall min required.

Cons

The biz was total chaos. Toxic work environment with no trust or transparency. Not an equal advantages workplace either.

2.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Culture has been great over the Covid period, plenty of interesting work and clients.

Cons

Management have failed to run the business in past 12 months, too many people have been recruited, often with real lack of challenge of skills and therefore reducing the quality of employees. Redundancies have resulting from poor management decisions and the approach to the redundancies has been awful with senior management accepting their responsibility for the failures but not doing anything about it.

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NCC Group Response
3y
Hello and thanks for taking time to review NCC Group. We appreciate and have noted your feedback, please see our company update here related to our half year results announcement or reduction in force. https://www.glassdoor.com/Updates/NCC-Group-Company-Updates-E376065.htm If you have any more queries please reach out to talentattraction@nccgroup.com
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