NEOGOV reviews

3.3

63% would recommend to a friend

(239 total reviews)

Shane Evangelist

76% approve of CEO

66% positive business outlook

NEOGOV has an employee rating of 3.3 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEOGOV employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

239 reviews
3.0
Jan 8, 2025

Neogov

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great time off and people to work with.

Cons

There is a lack of communication between departments.

2.0
Oct 15, 2024

Customers come first

Recommend
CEO approval
Business Outlook

Pros

Benefits and salary are really the only pros

Cons

Customer success is never taken seriously. Customers can act however they want to the agents and then get treated with a white glove experience after. If you have free time you likely aren’t doing enough. Huge double standard with who can get away with one thing and another can’t.

5.0
Jun 22, 2023

Lots of collaboration, work/life balance, DEI efforts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can only speak to the Implementation department, and my review is positive. Leaders are very keen to feedback, they value their employees, and place a high importance on work/life balance. There has never been a time that PTO is not approved, and they will even recommend taking more PTO if you don't take enough. The customers are generally great to work with. Having a Project Management team really helps keep projects on track for the sake of the customer and consultant. The leaders will get the team together in person multiple times per year, despite being an almost fully remote team. We also have virtual team events that allow everyone to stay engaged and connected. They encourage collaboration and process improvements. Upper leadership/C-Suite will join team meetings and provide transparency around their top priorities and how our team contributes to the organization's success. The C-suite is very open to feedback and easy to talk to. They consistently encourage idea sharing and always open to changes. Recently there has also been a lot of new DEI efforts that have been really wonderful to see.

Cons

NG should host an in-person all-company event once per year so folks in different departments can get to know each other and foster collaboration and relationship-building. HR could use some updates and/or additional team members. They are not consistent for many processes and it can be difficult to get questions answered timely. But overall, there hasn't been anything major that was not addressed. HR should also adopt more transparency around salary ranges to encourage fair pay among all.

Viewing 52 - 54 of 239 Reviews

Glassdoor has 269 NEOGOV reviews submitted anonymously by NEOGOV employees. Read employee reviews and ratings on Glassdoor to decide if NEOGOV is right for you.