NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
avatar

Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
1.0
Jun 9, 2016
Recommend
CEO approval
Business Outlook

Pros

They had decent snacks. I can't think of anything else.

Cons

My experience was very much micromanaged. I believe it stemmed from a good portion of the employees being entry level. A lot of the "juniors" were Centriq "grads" so that explains a lot. Then again, the KU CS/CE kids were pretty disappointing as well. When the bulk of the developers get excited over basic jQuery selectors, you know something is off. Finally (I skipped a lot), the CEO...yikes

2.0
Sep 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The people on the ground. They are committed to the clients and to others on their teams. There are some nice side benefits like free snacks/drinks and fun (if not pointless) conferences. We have an immediate impact on users and citizens. Love the rapid development. 10% company paid medical. (Though if you're having surgery, research it first...there are some standard procedures on most plans that NIC's doesn't cover)

Cons

In the last five years, the company has grown quickly. Instead of recognizing that maybe they should step back and see if there is a better way to run the business as they move from a small to mid-size company, the leadership has plowed full steam ahead with old ideas and people (VPs and GMs) who no longer succeed in today's environment. The executive leadership (mostly the COO and the VPs) pushes the divisions to the breaking point. They expect start up growth in a company 20+ years old. They demand employees, especially the developers, to be "innovative" but they must do it on top of keeping all the regular deadlines. In other words, "we demand you take time away from your family to do something that the VP will take credit for if it's a really good idea." The self-funded model as it was initially designed is not working as well as it did. The states recognize how to get around parts of their contracts and NIC doesn't fight back. They always cave.

1.0
Jan 19, 2018

This is where careers go to die

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you have little to no experience and want to get your foot in the door in IT, you can get a start here.

Cons

If you have competence and a career, and especially if you have any ambition whatsoever, this is a company that will set you back. The corporate product suite is run by a very small group of unpleasant people whose competence appears to be getting and keeping the CEO's ear. They micro-manage everything, jealously guard access to upper management, and consider any new products, initiatives, or ideas to be a challenge to their authority. They will stonewall or outright shoot down anything you say or do, and the more competence you have the higher the threat to their tin-pot office empire. The notion of helping to make government more efficient seems noble until you actually get to work there and realize what they're running is, for all practical purposes, a fee-extraction machine. What really happens is corporate is running full speed ahead using any duct-tape and chicken-wire solution necessary to satisfy any whim from government customers, because the real incentive is to get in as many offices as possible to collect fees from taxpayers. It's plumbing -- the intake goes in a government office, taxpayers put money in it, and the dough comes out the spigot at NIC. The board appears oblivious, the CEO likes to dress up as Batman, and the small group of people with a chokehold on the product suite keep a tight lid on what gets communicated to the top. The CEO will make a theatrical show of greeting you, but you will not have access to him since, nor will your opinion be heard. There is a definite "upstairs, downstairs" mentality, where the few with the CEOs ear lord it over the peons doing the work, dribbling out inexpensive trinkets like free snacks and a gaming table to make you think you're valued. Unless you are comfortable phoning it in and doing as you're told, you will quickly become frustrated, and your frustration will turn to rage unless you get yourself out. When you do, your career will have taken a backward turn in direct proportion to how long you stayed there.

avatar
NIC Response
8y
Thank you for taking the time to offer feedback. We regret to hear that your experience with our Company was anything but professional. Our goal is to continuously improve our work environment. Feedback like yours is helpful to this process.
Viewing 7 - 9 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.