NIC reviews

4.2

81% would recommend to a friend

(297 total reviews)
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Harry H. Herington

90% approve of CEO

72% positive business outlook

NIC has an employee rating of 4.2 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NIC employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

297 reviews
1.0
Jun 7, 2019

A culture of bullying pervades the Austin office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was good, most coworkers were good nice people

Cons

A culture of bullying pervades the Austin office. The turnover speaks for itself. In my tenure there, more than fifteen developers left, and others were fired. If you are a software engineer, run away! There are a few long term people here, much like Jean Paul Sartres play no exit, they are doomed to be here for eternity. First of all, the code was horrendous. Management does not know what makes a good developer and there was no senior architect to stratify skill levels and define code styles. The problem was there were clear differences in understanding of best practices and coding styles, and management favored the opinions of coders based on social reasons and not merit. Much of the code was unusable procedural code, in a react project! There was so much tech debt, things needed to be refactored, it slowed down processes immensely. Not only this, developers would get blamed for taking too long when they were fighting through layers of spaghetti code. Scrum would be an overemphasis of points being met and burn down charts. However, these were never accurately conveying work being done because developers were discouraged from assigning accurate points. Developers were hounded and micro managed to make sure burndown charts were realized. In meetings, developers were often criticized and put down in an effort to motivate them to work harder, and longer hours. It was motivation by lecture and criticism. There were also emotions not normally seen in meetings and inappropriate comments, blaming and pointing fingers, voices raised and subtle behavior that may be considered by some to be abusive, gaslighting, aggressive. During one meeting, the tone was so aggressive toward a suggestion to value quality over speed in code, that all people present in the meeting became visibly uncomfortable. The pressure to meet the timeline caused many people emotional distress. Working overtime was strongly suggested in a meeting to make a deadline. Though it wasn’t explicitly stated that everyone was required to, management assumed without asking that people would commit to an overtime 10am-8pm day, which was assumed with a strong suggestion in a meeting. Developers just weren’t treated well.

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NIC Response
7y
Thank you for taking the time to review NIC. While this is never the kind of review we want to receive, we appreciate your feedback and will share appropriately.
2.0
Mar 28, 2019

Low Pay for Amount of Work/No Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Self insured for health/dental offering no premium cost to employee.

Cons

Expected to keep doing more with no additional resources, outdated technology and poor direction from management. Everything is a bandaid fix.

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NIC Response
7y
We are happy you value our benefits and the flexible work schedule you have. We appreciate your feedback regarding technology and additional resources and we will share accordingly.
2.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Paid Health care is unheard of but NIC does this. They have a strong focus on work-life balance. You won't be worked to death at NIC, at my portal our GM was very positive about making sure people take their vacation and don't work lots of overtime. They were always looking for ways to make your time at work more enjoyable.

Cons

My Portal was full of outdated technology and there was no focus on making great products. It was get the work done so you can go home, or have an office party, etc. They have lots of parties and activities, which can be fun, but the work itself isn't very rewarding. There was so much software that nobody knew how all of it worked. 20+ years of technical debt weighs the company down. The company suffers from the Peter Principle where people move up into leadership and out of thier technical jobs, and thus move into positions where they aren't as qualified. Lots of office politics contribute to an environment where everyone pats each other on the back constantly wether they deserve it or not. They talk a lot about work-life balance, but think perhaps they are too far in the "life" side of this to the detriment of the work side.

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NIC Response
7y
Thank you for your comments about our great benefit package. Additionally, we appreciate your feedback regarding concerns about technology and your experience at your portal. We will share these with the team. We wish you well in your future endeavors.
Viewing 142 - 144 of 297 Reviews

Glassdoor has 345 NIC reviews submitted anonymously by NIC employees. Read employee reviews and ratings on Glassdoor to decide if NIC is right for you.