Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 101 reviews)); "Good people to work with" ((in 22 reviews)); "Great work life balance" ((in 18 reviews)); "Decent wage and can work from home." ((in 15 reviews)); "Training is excellent!" ((in 12 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 47 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 25 reviews)); "If you don’t have a good supervisor, it makes it even worse." ((in 25 reviews)); "Hard to get time off" ((in 19 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 16 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

Skip to content Skip to footer

Notifications

NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

1.0

Mar 19, 2018

NJM once great... Now too little too late!

Senior claims adjuster

Recommend

CEO approval

Business Outlook

Pros

None! All gone! No pension. No Freedom. No independent thought!

Cons

Where do ya start? A company whose ego is so big it became a dinosaur because it thought it didnt have to change its antiquated way of doing business or culture. NJM was just that awesome. Cough! Now the company is desparately trying to catch up to the 20th century. Yes thats 20th because its not ready for the 21st. Better not have a brain or speak your mind. Thats a big No No! NJM life is now so stressful people are dying from it. If you make it to retirement you will probably die just a couple years later. Dont believe it? Check out the NJM memorial and retirees. Also a big feature of NJM was no surcharge for tickets to accidents. That went out the window! And long time insureds are leaving in droves as their premiums skyrocket. I think the end is near for NJM.

1.0

Sep 29, 2023

Outdated and bad management

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good benefits 401k

Cons

Upper management doesnt care about employees

2.0

Apr 8, 2022

Cons out weight the benefits but can be used as a stepping stone to something more lucrative and stress free.

Account representative

Recommend

CEO approval

Business Outlook

Pros

- Pay - Health Benefits - Work From Home - Free Soup and Oatmeal -Employee Discount on Auto Insurance

Cons

Minimal Pay Raises even after your end of year review puts you near the top of all employees. Constantly asked to do overtime since understaffed. No fully remote. If you’re in a managers good graces or supervisors good graces you have a fast track to promotions.

Viewing 28 - 30 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

General Claims Associate, Part-Time Student Worker