Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 105 reviews)); "Pay was decent and that is all" ((in 29 reviews)); "Most people in the company are nice and helpful" ((in 22 reviews)); "Great work life balance" ((in 16 reviews)); "Training is excellent!" ((in 13 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 49 reviews)); "If you’re in a managers good graces or supervisors good graces you have a fast track to promotions." ((in 28 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 27 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 22 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 16 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by demographic groups

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NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

551 reviews

3.0

May 2, 2014

Personal Lines Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free soup, free oatmeal, nice campus, a lot of time off

Cons

overworked, treated like children, very old school

2.0

Mar 2, 2014

I have worked for 2 of NJM offices and things are done differently in both although it's one company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Forming lifelong friendships with co-workers, benefits, and pension. The ability to transfer between offices.

Cons

Things are routinely run differently amoungst offices. The main office has the fortune of having upper management present so things run much more smoothly than the satellite offices. Only having been employed for the company a few years I was giving tips to the management in the satellite office on how to do things. It was very poorly managed and disorganized. Most of the employees weren't happy in that department. Getting time off is next to impossible. At will employer means keep your mouth shut and never go against management.

1.0

May 31, 2013

"Good Old Boy Company" with a management team that will protect themslves and hang others.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits with 401(m) and a pension. Stay under the radar and you're set for life.

Cons

Too many silos and office politics. Hostile, stressful work environment and absolutely no support from senior management team. Executive management team tried to incorporate "change management" but it was a BIG failure. Departments are running thin with no additional support other than working long hours without recognition for your efforts. If you stay under the radar, aren't productive and don't cause any issues you will be promoted. Dare you challenge management or make a mistake or you question anything you'll be hung out to dry.

Viewing 298 - 300 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate (Customer Service)

Workers Compensation Claims Specialist, Sr

General Claims Associate- Part-Time Student Worker

NJM Insurance

NJM Insurance reviews

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Reviews by job title

Personal Lines Rep

I have worked for 2 of NJM offices and things are done differently in both although it's one company

"Good Old Boy Company" with a management team that will protect themslves and hang others.

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