NJM Insurance reviews

All though I gave NJM a Neutral rating, I could have easily given it a dissatisfied rating. NJM is very true to its traditions, and one of those being a lack of diversity in Leadership positions. There are very few if any ethic personeI who holds a position higher than JR Underwriter in the department. I can only speak for the Personal Lines department for my comments and I am sure other departments have a better out look on the company. The advancement (learning multiple lines) opportunity for newly licensed representatives is so stagnant that it has caused morale within the Personal Lines Department to diminish. You constantly hear representatives looking to apply at other organizations after only being within the department for a few months. Seems as if no one within the department is content and happy to work for the organization. I understand that some people are never satisfied, but with a majority of your personal lines staff wanting to leave means it's time for NJM to make some positive changes to boost morale, and take a moment to put there employees first. NJM is known for how great there customer service is, and the personal lines department is responsible for that. If your customers knew how miserable your staff was answering their phone with a tie and shirt on everyday I believe business would be highly effected.

- Upper management has no problem with reducing benefits, regardless of feedback from employees. One of the selling points of working here was a hybrid work schedule, with only two days in office. Upper management is pushing through a change in policy where not only do employees have to come in an extra day, but everyone must come in on tuesdays and thursdays, whereas previously in-office days were at the employee's discretion. IT management has tried to find compromises, but upper management has not budged - Do not expect upper management to be receptive to feedback - More senior devs seem to be overworked - work life balance might not remain as you advance