Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 100 reviews)); "Pay was decent and that is all" ((in 28 reviews)); "Most people in the company are nice and helpful" ((in 21 reviews)); "Salary Is decent, but it is increasingly more demanding" ((in 17 reviews)); "Training is excellent!" ((in 14 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 46 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 28 reviews)); "Your never allowed to give a review of your immediate supervisor." ((in 27 reviews)); "Management at NJM has become slightly more flexible with employees in terms if they need to take time off for medical care." ((in 22 reviews)); "No work/life balance Extremely Micromanaged" ((in 17 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

1.0

Jan 16, 2018

Personal Lines Call Center Misery

Personal lines supervisor

Recommend

CEO approval

Business Outlook

Pros

You will get promoted if you are a 'Yes Person' and 'befriend' the right people; regardless of your knowledge , competence and work ethic.

Cons

Unfair Business Practices, no loyalty to their employees, Supervisors who sexually harass employees and/or have inappropriate sexual relationships (to which those employees conveniently end up getting promoted), unable to take time off for emergencies/or when your child is sick without being chastised and told that you have to find other arrangements for childcare. Managers who can't teach, motivate or lead.

1.0

Sep 24, 2023

Not a good place to work

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Once you hit 15 years you get 27 vacation days but it’s hard to use them because once you take some time off when you come back, your work doesn’t get even if someone’s covering your desk.

Cons

Besides, the fact that every claims adjuster is extremely burned out and overworked they are now making us come back into the office three days a week. That is absolutely ridiculous. Don’t they understand employees are more productive at home. They are bringing us back because they say some people are making mistakes. Well, then make those people come back in and everyone else who’s doing their job can work from home fully remote. Three days a week in office is ridiculous on top of the insane claim workload for adjusters. And start paying your employees more. There are companies out there that pay 30% more for doing the same job. Why would I stay at NJM if I can get paid more and be fully remote at some other company and not be overworked and underpaid at NJM.

1.0

Mar 11, 2020

Pay is Not Worth The Stress!!! Run for your Life!!!

Insurance producer

Recommend

CEO approval

Business Outlook

Pros

Free Soup, Free Milk, Free Oatmeal, Pay is decent

Cons

Hard to take time off, no flexibility what so ever, micro-managed down to the second, very stressful environment, management do not know how to properly manage. If you have kids, NJM is not the place for you.

Viewing 16 - 18 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

Project Manager - Hybrid