Does NJM Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, NJM Insurance employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at NJM Insurance. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at NJM Insurance?

27% of NJM Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NJM Insurance 2.0 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at NJM Insurance?

Licensed Account Representative (35) , Claims Adjuster (30) , Personal Lines Representative (30) , Insurance Agent (15) , Customer Service Representative (13) , Claims Representative (11) , Account Representative (8) , Customer Service Representative (CSR) (8) , Property Damage Adjuster (8) , Analyst (7) , Supervisor (7) , Licensed Insurance Agent (6) , Intern (5) , Senior Claims Adjuster (5) , Claims (4)

What are the pros of working at NJM Insurance according to real employee reviews?

"Great benefits and 401k" ((in 101 reviews)); "Good people to work with" ((in 22 reviews)); "Great work life balance" ((in 18 reviews)); "Decent wage and can work from home." ((in 15 reviews)); "Training is excellent!" ((in 12 reviews))

What are the cons of working at NJM Insurance according to real employee reviews?

"Poor management, lack of knowledge of the industry" ((in 47 reviews)); "I have tried and have been given the "politically correct" answer, which means "we can't help you, upper management is always right"." ((in 25 reviews)); "If you don’t have a good supervisor, it makes it even worse." ((in 25 reviews)); "Hard to get time off" ((in 19 reviews)); "The moral is terrible and our manager is in the midst of a reorganization." ((in 16 reviews))

What are employees saying about NJM Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NJM Insurance layoffs and their outlook for job security at NJM Insurance in 2026.

What are the top reviewed NJM Insurance locations?

West Trenton , Trenton , Hammonton , Parsippany , Ewing , Jersey City , Levittown , Edison , Long Branch , Mountainside , New Brunswick , Newark , Plainsboro , Vernon , Warren , Berlin , Princeton Junction , New York , Conshohocken , Hamilton Sq

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NJM Insurance

NJM Insurance reviews

2.4

27% would recommend to a friend

(551 total reviews)

Mitch Livingston

42% approve of CEO

25% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.9

Compensation and benefits

2.4

Culture & values

2.4

Career opportunities

2.1

Senior management

2.0

Work/Life balance

NJM Insurance has an employee rating of 2.4 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NJM Insurance employee rating is 33% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

2.0

Sep 21, 2018

Rude

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, pay was great

Cons

Joe was very overbearing, called at odd times when I wasn't on duty. I was on maternity leave, but Joe demanded I come in to do mandatory training! I had a new born baby and was breast feeding! It was very inconsiderate! Also while on maternity leave was told someone would have to come to my home for additional training. It's called maternity leave for a reason I should not have to be called in! Also plays favorites, gives positions to people who do not deserve them. Also we were told to Skype management anytime we had to use restroom and tell them how long restroom breaks are. You are not allowed to use restroom first four hours of shift.

1.0

Mar 24, 2018

Negative atmosphere throughout the company especially if you have a pension.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free soup and coffee. All the incentives to stay were removed. No more pension.

Cons

Micromanaging, bullying, constant monitoring. They have implementing redundant procedures that do not work and then blame the people who can't get it done. They are understaffed because when people leave they are hardly replaced and the people.

1.0

Jun 28, 2020

If you value your mental health, run.

Licensed account representative

Recommend

CEO approval

Business Outlook

Pros

Benefits, in the last 2 years they are dwindling away at what they cover, so the healthcare options now are not as great as they were a few years ago. Free soup daily. 401k Coworkers are really nice and supportive, if you can find time to actually talk to them between calls.

Cons

Personal lines dept is micromanaged to death. they bring you in with the promise of growth and the salaries but there's no growth here. It's internal but there's a lot of neoptism that goes on there. Supervisor says one thing and another supervisor says something else, you don't know what is the best way to conduct yourself during calls. If you have a mental illness, be sure to be protected under ADA/FMLA because they do not care about you or your illness, you're one breakdown away from losing your job. You're in a "team" but most of the time it feels lonely and like you're ostracized from the group. Save yourself and run away from this place.

Viewing 19 - 21 of 551 Reviews

Jobs at NJM Insurance

Mail & Document Processor, Associate

First Notice of Loss Associate - Hourly

Claim Support Assistant

First Notice of Loss Associate

Project Manager - Hybrid