NORCAL Ambulance reviews

Management was initially good, but became terrible. They were initially super transparent in terms of understanding that this was a stepping stone for future jobs in healthcare, law enforcement, or firefighting, but became more and more aggressive in implementing new rules that made it restrictive for schedules. Management also were so contract-focused that your EMT skills would start to decline and there was no leadership to follow, so it became the blind leading the blind, as new EMTs were being set up with even newer EMTs. I would personally not allow my own relative to be transported by these individuals at this point in time.

Management or lack there of, really one person plays all roles!! A manager and “leads” who have no authority. Speak up if you want a write up, dress code is optional depending on who you are, directive changes daily but is usually verbal so no way to C.Y.A. overall communication between management and staff sucks. Best way to move up, watch everything and report it to “management”. Billers are Encouraged to Bill, Bill, Bill not correctly just get the claim out, mainly because management doesn’t understand all lines of business (just Medicare).the collections department still not really sure what they do? Some are billers too others just sit at there desk on there cell phones and surf the internet. Benefits could be better, and the pto/vacation bank is a joke