NatWest Group reviews

4.0

80% would recommend to a friend

(12,341 total reviews)

Paul Thwaite

84% approve of CEO

74% positive business outlook

NatWest Group has an employee rating of 4.0 out of 5 stars, based on 12,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NatWest Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Sep 26, 2008
Recommend
CEO approval
Business Outlook

Pros

RBS WorldPay remains a growing company, so while every job is challenging, I find it more rewarding to deal with those challenges during times of growth, rather than when a company is stagnant or declining. It's a medium sized division within a huge multi-national corporation. Therefore, employees enjoy the benefits of a strong global brand and balance sheet (in spite of the challenges of the macro enviromnent of the banking sector), with the opportunities to impact the organization seen only in smaller, more nimble operations.

Cons

Weakness in global financial markets result in less funding for investment in new products and services than would otherwise be available.

2.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

RBS is good at remunerating people, but this can be localised within specific businesses, for example IT pays better than being in Retail banking. The benefits package options are also very advantageous, but for the young and single the offers aren't always as good. RBS has some really good programmes to support employees such as it's Wellbeing programme and in the past has put a lot of effort into listening to it's employees and acting on feedback received in it's annual staff survey. As a large employer there is also scope to move around the Group and try different roles, however cross border/ country opportunities seem to only be open to the most senior of staff.

Cons

The culture in some parts of the group can at times be difficult to reconcile with the image it likes to portray. Bullying doesn't always get addressed and people are actively discouraged to officially report it. Old school chavanism is rife and there are a lot of people trying to justify their existence who can make life hell when you question processes that seem unnecessary. This still happens even though there is a major focus on continuous improvement, probably because people don't move on enough. If your face doesn't fit you won't get anywhere, nor if you stand up and disagree when you think it is necessary or right. Generally senior leadership doesn't like to be challenged and isn't good at dealing with bad news. Overall I'd say the culture is one of JFDI, not the more benign 'Make it Happen'.

3.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Some managers are very understanding if you have a family and help within reason. Salaries are average or above average in the City. Benefits package is one of the most generous in the City.

Cons

Mediocrity in high performing areas is some times tolerated. Career paths are never clear and one has to work hard to find the next career move.

Viewing 12322 - 12324 of 12,341 Reviews

Glassdoor has 13,640 NatWest Group reviews submitted anonymously by NatWest Group employees. Read employee reviews and ratings on Glassdoor to decide if NatWest Group is right for you.