NatWest Group reviews

4.0

80% would recommend to a friend

(12,341 total reviews)

Paul Thwaite

84% approve of CEO

74% positive business outlook

NatWest Group has an employee rating of 4.0 out of 5 stars, based on 12,341 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NatWest Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Jul 14, 2026

A healthy company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The flexibility to work from home in operational roles is a significant benefit. Good work-life balance. Managers provide a lot of support.

Cons

Some processes can move slowly and may require additional follow-ups.

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with a strong customer-first culture and supportive colleagues. Excellent training, career development opportunities, and a collaborative working environment. Good focus on employee wellbeing, compliance, and professional growth. Flexible working arrangements and strong internal support made it a great place to develop communication and problem-solving skills.

Cons

Like most large banks, processes can sometimes be slow due to regulatory requirements. Workload may increase during busy periods, and multiple internal systems can make certain tasks time-consuming. Career progression can vary depending on business needs and available openings.

2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible working, a lot of different technologies to explore, big drive on AI, decent benefits, remote first culture.

Cons

- Flexible working: kind of comes with a tacit implication you should be doing over your contracted hours as you struggle to keep on top of your workload otherwise. - A lot of different technologies to explore: too many really. Yes there might be a niche for your specific skillset, but there's an awful lot of legacy systems that never get properly retired. It can also be difficult to get a good understanding of how these often overlapping technologies have been implemented, and which is strategic seems to change monthly. - Big drive on AI: decide for yourself if that's a good or a bad thing, but it feels like too many leaders are believing the hype. - Decent benefits: but for a Bank the pension doesn't compare well with some competitors. - Remote first culture: but there are signs of a gradual back to the office slide. - Below inflation pay rises: At least 3 years running. Kind of difficult to justify when profits are in the billions and increasing, and the CEO got a year-on-year 33% increase. - Career progression depends on how well you work your "brand": There's a lot of focus on building your network and being seen and heard in the right forums. If you're a "head down and get on with it" kind of person, you're likely to get overlooked. If you put yourself in a position to have your opinion heard on every subject (but how do you then get any actual work done?) then you might do well. A manager that is willing to push you into the limelight also helps.

Viewing 22 - 24 of 12,341 Reviews

Glassdoor has 13,640 NatWest Group reviews submitted anonymously by NatWest Group employees. Read employee reviews and ratings on Glassdoor to decide if NatWest Group is right for you.