Natera reviews

There are many cons to working at Natera. First of all, management is lacking. We are seriously overworked and underpaid for the amount of work we do at Natera. Management does not understand why there's a high turnover rate of employees leaving--it is because we are underpaid. Management tries to give us 'incentives' by telling us in every meeting, if we do it this way and that way, we are going to get a 'reward.' The workload is incredibly insane on a daily basis. Management ONLY notices when an employee has done a job incorrectly. Getting a 'good job' on so and so, NOPE. Customer Care Specialists are not appreciated for the work that we do. Management says we do, but if we do, why are we so grossly underpaid? Working at Natera is basically a hierarchy. Customer Care Specialists are always looked down upon because others at Natera make more money than us. Also, if you don't 'suck' up to management, you have no growth in this company. There's cliques at this company, and if you don't fit in with the right clique, then you're done.

Upper management is a disaster. There is a cult-like following of an ineffective CEO who bullies employees (no joke - he has been observed many, many times screaming at people in the office) - and the rest of management thinks his way must be the only way. Recently lost both their CFO and VP of marketing - two voices of reason. No communication, no clear accountability or ownership if tasks, blame thrown around for screw-ups, every day is a fire drill, company is driven by sales and marketing (not science). Sales and marketing set *very* unreasonable timelines. No one works a 40-hour-week. Pay is NOT comparable to industry standards, even at the advanced-degree level. Lots of people leaving.