Natera reviews

3.7

71% would recommend to a friend

(1,122 total reviews)
avatar

Steve Chapman

80% approve of CEO

75% positive business outlook

Natera has an employee rating of 3.7 out of 5 stars, based on 1,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Natera employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 3, 2016

Each Man for Himself

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The technology is (theoretically) great.

Cons

Complete chaos; no one cares about anyone or anything besides covering their own butts. Internal structure is a mess. HR, analytics, billing, marketing, customer care, market access/reimbursements etc. -have been severely affected by people quitting, getting fired, or about to be dismantled. Customers (physicians and patients) are mislead about data, billing practices, advantages of products. Ethics of entire Leadership team should be in question.

avatar
Natera Response
10y
Thank you for your feedback. We are experiencing changes associated with high growth and we take great pride in our efforts for continuous improvement to establish new systems, structure and processes to improve efficiency and communication. We take the allegations that you raise very seriously. We have a confidential and anonymous compliance hotline that is easily accessible where you can report any alleged or perceived ethical or legal violations. All hotline reports are thoroughly investigated and corrective action is taken as appropriate. Natera's compliance hotline number is 855-228-8685.
1.0
Jan 20, 2016

Biggest mistake of my career

Recommend
CEO approval
Business Outlook

Pros

There are 3 people I work with who are not annoying. The office has electricity and running water. When talking to strangers at a bar or AA meetings about what Natera does, you'll be perceived as the smartest person in the room.

Cons

It's hard to describe the feeling you get each and every day knowing you made a bad career move. This is the most poorly managed organization I've been a part of in my 16 year career, and that includes one company which went bankrupt. The company lacks vision alignment and management from the top down is constantly struggling with the unintended consequences of their own actions. Pero like every day we're changing direction. An idea touted as brilliant by one is then shot down and cancelled by another the next day. With how intentionally siloed the departments are, it's no wonder why there is a constant power struggle. I'm not the only one surprised by how the board has allowed the same core executive team to function for this long.

avatar
Natera Response
10y
"We appreciate your feedback and are sorry you feel this way. Our company and leadership face the many challenges associated with growth within our organization and within our industry in order to remain competitive while meeting the needs of our customers and our employees. We do struggle with unintended consequences of our high expectations to be nimble and ready to change the world. We are working to eliminate silos and unify our vision, values and teams to work in concert to achieve our common goals with more incentives to work collaboratively to achieve our common goals. As a current manager, we hope you will participate in making those improvements and feel more positive about your career at Natera. "
1.0
Jan 19, 2016

Thumbs down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting technology, lots of very smart people, free lunch.

Cons

Dysfunctional organization. Constantly in fire fighting mode due to lack of planning. Executives manage by threatening and bullying, especially the CEO.

avatar
Natera Response
10y
Thanks for the feedback. We take very seriously our efforts for continuous improvement. We acknowledge that the consequences of our high expectations to be nimble are that direction can frequently change and priorities shift. Natera has a strong culture of getting things done and delivering superior products and service to our customers. Our CEO is passionate about our mission and our efforts to help families have healthy babies and to help people live longer, healthier lives.
Viewing 1054 - 1056 of 1,122 Reviews

Glassdoor has 1,186 Natera reviews submitted anonymously by Natera employees. Read employee reviews and ratings on Glassdoor to decide if Natera is right for you.